Insurance Recovery Specialist

3 days ago


North Lakes, Queensland, Australia Auto & General Full time

Job Title:

Insurance Recovery Specialist

About the Role:

We are seeking an experienced Insurance Recovery Specialist to join our team at Auto & General. As a key member of our Recoveries department, you will play a crucial role in maximizing recovery amounts and providing exceptional customer service.

Key Responsibilities:

  • Manage a portfolio of recoveries claims, including those where a TPI claim number has been provided and liability has been accepted.
  • Effectively manage and triage claims through coordination, communication, and prioritization of activity between Recoveries, customers, TPI's, and service providers.
  • Maximize recovery amounts received on each claim by leveraging available tools and resources.
  • Manage outbound calls to TPI's to chase recovery payments that are due and confirm liability and policy obligations.
  • Instigate litigation where appropriate, considering the broader commercial impacts.

What You'll Need:

  • Proven experience in insurance recoveries or a related field.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Compensation Package:

The salary for this position is estimated to be around $80,000 per annum, depending on location and experience. In addition to a competitive salary, you will also receive a range of benefits, including professional development opportunities and a comprehensive rewards program.



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