Claims Expert

2 weeks ago


North Lakes, Queensland, Australia Auto & General Full time
Auto & General: Become a Claims Expert

We are seeking an experienced Claims Consultant to join our team.

About the Role:

This is a challenging and rewarding opportunity to work in a fast-paced claims environment. As a Claims Expert, you will play a crucial role in ensuring the best possible recovery outcome occurs by proactively contacting our TP's customers to obtain critical information.

Key Responsibilities:
  • To provide a personalised, seamless customer experience for at-fault parties by educating, negotiating and providing appropriate solutions for their circumstances.
  • To ensure all recovery opportunities are managed to the fullest extent by maximising contact rates with TP's.
Requirements:
  • No insurance experience required
  • A sharp eye for detail
  • Well-grounded negotiation and communication skills
  • Able to deal effectively and confidently with conflict
  • Effective time management capabilities
  • Confidence in decision making
  • Self-motivated and able to work unsupervised
Salary:

$65,000 - $85,000 per annum

Benefits:

We offer a range of benefits including professional development opportunities, a competitive salary, and a supportive work environment.


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