Strategic Claims Expert
4 days ago
A leading insurance organisation seeks a skilled Strategic Claims Expert to strengthen and advance the capabilities of their Recoveries & Settlements team.
Key Responsibilities- Crafting Strategic Development Programs: Develop and implement impactful capability-building programs to elevate team performance, minimising claims leakage through targeted strategic initiatives.
- Collaborative Coaching: Collaborate with technical coaches and team leaders to reduce claims leakage, fostering a culture of continuous improvement.
- Talent Development Framework: Create and manage a career progression framework for skill development, ensuring new team members are onboarded smoothly.
- Team Performance Metrics: Set measurable goals for team development, including turnover and retention metrics, evaluating and reporting on training outcomes.
- Background in technical skills development or insurance motor claims management.
- Proven experience in designing and evaluating impactful training programs.
- Strong leadership and communication skills for engaging a wide range of stakeholders.
- Ability to identify and address skill gaps to align with business objectives.
- Demonstrated success in developing innovative solutions for capability enhancement.
- Passionate about fostering a culture of learning, growth, and collaboration.
This role offers a unique opportunity to make a tangible difference in team capability and performance. A competitive salary with bonus program is offered.
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Claims Expert
34 minutes ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking an experienced Claims Expert to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering superior claims service and managing portfolios with exceptional results.Your primary objective will be to determine liability on disputed claims, investigate, negotiate costs, recover costs of repairs, and liaise...
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Claims Knowledge Expert
6 days ago
North Lakes, Queensland, Australia Auto & General Full timeExciting Opportunity to Make a Difference in Claims ManagementWe are seeking an experienced Claims Knowledge Expert to join our team at Auto & General. As a Claims Knowledge Expert, you will play a critical role in ensuring the knowledge governance framework is well understood and applied across the Claims & Assessing team.Your Key Responsibilities:Create...
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Claims Resolution Expert
2 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob OverviewWe are seeking a skilled Claims Resolution Expert to join our team at Auto & General.
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Strategic Claims Business Analyst
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Strategic Claims Business Analyst to join our team at Auto & General. This is an exciting opportunity for an experienced professional to contribute to the success of our business.
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Process Optimisation Expert
2 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Process Optimisation Expert to join our team in Kawana or North Lakes office. As an expert in process optimisation, you will play a crucial role in driving operational excellence and delivering exceptional service and strong cost outcomes through continuous improvement and optimisation of motor claims...
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Strategic Growth Leader for Insurance Claims
5 days ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeCompany Overview:Fuse Recruitment, a specialist in insurance industry recruitment, is seeking a skilled Technical Capability Manager to drive strategic growth and capability enhancement within their Recoveries & Settlements team.Salary:A competitive salary with bonus program and comprehensive training opportunities are available for this exciting...
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Strategic Leader for Home Claims Excellence
1 month ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're committed to providing smarter products and solutions that safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday with various Car, Motorcycle, Home, Contents, Pet, and Travel Insurance products, as well as Roadside Assistance.The RoleAs...
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Insurance Claims Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Recovery Role at Auto & GeneralWe are seeking a skilled Claims Recovery Expert to join our team at Auto & General. As a Claims Recovery Expert, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating assigned cases.Key Responsibilities:Manage a portfolio of recoveries claims, including...
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Knowledge Consultant – Claims Specialized Expert
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleThe position of Knowledge Consultant – Claims is a crucial one in ensuring the effective implementation and maintenance of the Knowledge Governance Framework within the Claims & Assessing team.As a key member of the team, you will be responsible for creating and maintaining knowledge articles and requests, as well as liaising with subject...
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Claims Specialist
2 weeks ago
North Lakes, Queensland, Australia Open Full timeAbout the Role:We are seeking an experienced Claims Specialist to join our Customer Operations team.About the Team:Our Claims team works closely with customers to resolve their claims in a timely and effective manner.About Open:At Open, we strive to deliver the best insurance experiences for our customers.Responsibilities:Advocate for customers and keep them...
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Insurance Claims Specialist
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking an experienced Insurance Claims Specialist to lead our delivery team and drive strategic growth in this key area.As a Product Owner, you will be responsible for ensuring that our products meet the needs of our customers and stakeholders, while also driving business outcomes.
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Strategic Procurement Expert
19 hours ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking an experienced Strategic Procurement Expert to join our team at Auto & General.The estimated annual salary for this role is $85,000 - $110,000, depending on location and experience.About the RoleThis key position plays a vital part in ensuring that our providers deliver competitive advantage to the business with strong capability and...
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Home Claims Consultant
1 week ago
North Lakes, Queensland, Australia Auto & General Full timeWe are seeking a skilled Home Claims Consultant to join our team at Auto & General. In this role, you will play a crucial part in providing exceptional service to our customers by handling their home insurance claims with care and professionalism.As a key member of our team, you will be responsible for managing the entire claims process from start to finish,...
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Home Claims Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the Role:We are seeking a skilled Home Claims Consultant to join our team at Auto & General. As a Home Claims Consultant, you will be responsible for managing the claims process from beginning to end, working with outside experts, reviewing reports and documents, and building good relationships with customers and colleagues.Key Responsibilities:Manage...
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Insurance Claims Specialist
4 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeClaims Recovery Role at Auto & GeneralWe are seeking a skilled Claims Recovery Expert to join our team at Auto & General. As a key member of our Recoveries team, you will be responsible for delivering exceptional claims service, investigating and evaluating assigned cases, and negotiating recoveries with third-party insurers.Key Responsibilities:Manage a...
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Expert Liability Claims Negotiator
2 weeks ago
North Lakes, Queensland, Australia Auto & General Full timeAuto & General Job Summary:Diligent and organized Claims Consultant required to investigate, evaluate and negotiate claims cases with a deep understanding of the claims process and meticulous attention to detail. Key Responsibilities:Analyzing policy coverage and evaluating claims data for accuracy and completenessNegotiating with third-party insurers...
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High Care Claims Expert
3 weeks ago
North Lakes, Queensland, Australia Auto & General Full time{"h2": "Key Responsibilities", "p": "As a High Care Senior Claims Consultant at Auto & General, you will be managing a portfolio of end-to-end claims for customers experiencing vulnerability and/or a traumatic claim event. Your focus will be on delivering an exceptional customer claim experience, balanced with the accurate application of policy...
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Home Claims Performance Manager
5 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Title: Home Claims Performance ManagerAbout the RoleAt Auto & General, we are seeking a highly skilled Home Claims Performance Manager to lead our team of dedicated professionals. As a key member of our leadership team, you will be responsible for driving exceptional claims performance and delivering consistently high levels of service to our...
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Claims Consultant
4 weeks ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeClaims Consultant Role OverviewFuse Recruitment is seeking a skilled Claims Consultant to manage the end-to-end claims process for our reputable clients in the insurance industry.This is a full-time role with rotational shifts between the hours of 6am – 6pm, Monday – Saturday (one Saturday shift every 2-3 weeks).Key Responsibilities:Liaise with customers...
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Director of Claims Optimization
1 week ago
North Lakes, Queensland, Australia Fuse Recruitment Full timeOverviewFuse Recruitment, a leading recruitment agency for the insurance industry, is seeking an experienced Director of Claims Optimization. This critical role plays a key part in driving strategic claims management and achieving efficient, cost-effective outcomes within the Third Party Motor Claims Division.Salary and BenefitsWe offer a highly competitive...