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Auto Claims Resolution Specialist
1 month ago
We are seeking a skilled Auto Claims Consultant to join our team at Auto & General. This role is ideal for individuals who possess excellent negotiation and communication skills, as well as the ability to work effectively in a fast-paced environment.
About the JobThis Auto Claims Consultant position involves providing personalized solutions to customers whose claims have been deemed at fault. Your primary objective will be to ensure that every recovery opportunity is maximized by proactively contacting customers to gather critical information.
Key Responsibilities:- Customer Interaction: Educate and negotiate with customers to provide suitable solutions for their circumstances.
- Recovery Opportunities: Ensure all potential recovery scenarios are managed to their fullest extent by optimizing contact rates with customers.
- Communication Skills: Utilize strong negotiation and communication skills to effectively deal with conflict and achieve desired outcomes.
To succeed in this role, you should possess:
- A sharp eye for detail to ensure accuracy and thoroughness in your work.
- well-grounded negotiation and communication skills to effectively manage interactions with customers.
- The ability to deal effectively and confidently with conflict, ensuring resolution in a timely manner.
- effective time management capabilities to prioritize tasks and meet deadlines.
- confidence in decision making to take ownership of challenges and drive results.
- self-motivation to work independently and manage multiple tasks simultaneously.
The estimated annual salary for this position is approximately $60,000 - $80,000, commensurate with experience and qualifications.
Why Join Us?As an Auto Claims Consultant at Auto & General, you'll enjoy a dynamic work environment, opportunities for professional growth, and a competitive compensation package. If you're passionate about delivering exceptional customer service and results-driven, we encourage you to apply for this exciting opportunity.
