Claims Negotiation Specialist

1 week ago


North Lakes, Queensland, Australia Auto & General Full time

We are seeking a skilled Settlements Portfolio Manager to join our Negotiating team based in North Lakes. As a key member of our Recovery & Settlements Department, you will be responsible for managing a portfolio of Settlements files while achieving cost-effective and quality claims handling through robust relationships with internal and external service providers.

Key Responsibilities:

  • Manage a portfolio of liability files
  • Assess liability and recovery potential
  • Negotiate with third parties and insurers
  • Careful preparation, attention to detail, and sound judgment to assess liability
  • Obtain a suitable and quick outcome through effective negotiation
  • Application of Insurance Contracts Act, Code of Practice, and other regulatory authorities

Knowledge and Experience:

  • Sound knowledge of the claims process
  • Sharp eye for detail
  • Well-grounded negotiation and communication skills
  • Able to deal effectively and confidently with conflict
  • Effective time management capabilities
  • Confidence in decision making
  • Self-motivated and able to work unsupervised
  • Previous debt collection, paralegal, or insurance claims experience will be highly regarded


  • North Lakes, Queensland, Australia Auto & General Full time

    We are seeking a skilled Claims Negotiation Specialist to manage a portfolio of Settlements files within our Recovery & Settlements Department. The ideal candidate will have a sound knowledge of the claims process, sharp analytical skills, and excellent negotiation and communication abilities.Key Responsibilities:Manage a portfolio of liability filesAssess...


  • North Lakes, Queensland, Australia Auto & General Full time

    Auto & General  Job Summary:Diligent and organized Claims Consultant required to investigate, evaluate and negotiate claims cases with a deep understanding of the claims process and meticulous attention to detail.  Key Responsibilities:Analyzing policy coverage and evaluating claims data for accuracy and completenessNegotiating with third-party insurers...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Determine proper policy coverage to conclude,...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a key member of our claims team, you'll be responsible for delivering exceptional claims service, ensuring timely and fair resolution of claims. Your expertise in claims negotiation and recovery will be instrumental in maximizing...


  • North Lakes, Queensland, Australia Auto & General Full time

    At Auto & General, we are seeking a highly skilled Liability Claims Specialist to join our team. As a key member of our claims team, you will be responsible for determining liability on disputed claims, investigating and negotiating costs, and recovering costs of repairs.Key responsibilities include:Determining liability on disputed claimsInvestigating and...


  • North Lakes, Queensland, Australia Auto & General Full time

    Insurance Claims SpecialistWe are seeking an Insurance Claims Specialist to join our team at Auto & General. As an Insurance Claims Specialist, you will be responsible for providing superior claims service, determining proper policy coverage, and investigating assigned cases.Key Responsibilities:Determine proper policy coverage and investigate assigned...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Resolution SpecialistAt Auto & General, we're seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Manage a...


  • North Lakes, Queensland, Australia Auto & General Full time

    At Auto & General, we are seeking a skilled Insurance Claims Specialist to join our team. In this role, you will be responsible for delivering exceptional claims service, ensuring that policies are properly covered and assigned cases are thoroughly investigated, evaluated, and negotiated.Key Responsibilities:Provide superior claims service to...


  • North Lakes, Queensland, Australia Auto & General Full time

    Key Responsibilities:Negotiate settlements with third-party liable parties to ensure fair and timely compensation.Utilize sharp analytical skills to identify opportunities for recovery and maximize contact rates.Develop and implement effective strategies to educate and communicate with customers, ensuring a seamless experience.Maintain accurate records of...

  • Claims Specialist

    4 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, managing portfolios, determining liability on disputed claims, investigating and negotiating costs, recovering costs of repairs, and liaising with external...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a highly skilled Senior Claims Specialist to join our team at Auto & General. As a Senior Claims Specialist, you will play a critical role in managing a portfolio of complex, high-value claims for customers experiencing vulnerability and/or traumatic claim events.Key Responsibilities:End-to-end management of complex claims,...

  • Claims Specialist

    4 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General.Key Responsibilities:Manage a portfolio of complex, high-value claims, ensuring timely and effective resolution.Build and maintain relationships with internal and external stakeholders, including solicitors, credit hire companies, and third parties.Apply...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Service DeliveryAs a Claims Consultant at Auto & General, you will be responsible for delivering superior claims service, investigating and evaluating assigned cases, and negotiating with third parties and insurers. Your expertise in the claims process, sharp eye for detail, and strong negotiation and communication skills will be essential in...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Develop and maintain in-depth knowledge of the claims process, ensuring seamless execution and optimal...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases. As a key member of our team, you'll be responsible for determining policy coverage, investigating claims, evaluating evidence, and negotiating settlements.Key Responsibilities:Deliver...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Sound knowledge of the claims process, including the ability to determine proper policy coverage and...

  • Claims Specialist

    4 weeks ago


    North Lakes, Queensland, Australia Open Full time

    Job Title: Claims SpecialistWe are seeking a highly skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from start to finish, ensuring that our customers receive the best possible service and outcome.Key Responsibilities:Manage customer claims to fulfillment, ensuring that customers...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Sound knowledge of the claims process, including policy coverage, investigation, evaluation, and...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, ensuring accurate policy coverage, and effectively investigating and negotiating assigned cases.Key Responsibilities:Provide superior claims service to...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll be responsible for delivering exceptional claims service, determining policy coverage, investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Sound knowledge of the claims processSharp eye for...