Compensation Recovery Specialist

4 days ago


North Lakes, Queensland, Australia Auto & General Full time

Job Overview

We are seeking a skilled Compensation Recovery Specialist to join our team at Auto & General. This role is responsible for delivering superior claims service and maximizing recovery amounts received on each claim.

About the Role

The successful candidate will manage a portfolio of recoveries claims, work closely with Recoveries, customers, TPIs, and service providers to triage claims effectively, and leverage available tools and resources to maximize contact productivity.

Main Responsibilities

  • Manage a portfolio of recoveries claims where liability has been accepted
  • Maximize the recovery amount received on each claim
  • Evaluate and negotiate assigned cases to determine proper policy coverage
  • Effectively communicate and coordinate with Recoveries, customers, TPIs, and service providers to prioritize activities
  • Instigate litigation when necessary, considering broader commercial impacts
  • Manage outbound calls to TPIs to chase recovery payments and confirm liability and policy obligations
  • Manage inbound correspondence from TPIs on undisputed claims

What We Offer

We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience, as well as opportunities for professional growth and development in a dynamic and supportive team environment.

Requirements

  • Detailed knowledge of insurance policies and procedures
  • Strong analytical and problem-solving skills
  • Effective communication and negotiation skills
  • Ability to work independently and collaboratively as part of a team
  • Proficiency in using relevant software and tools

Contact Information



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