Administrative Officer

1 month ago

Sydney, New South Wales, Australia Talent International Full time

Job Opportunity: Administrative Officer - Participant Support

Talent International is currently recruiting for an Administrative Officer - Participant Support to join our team. This is a 12-month contract with the potential for extension, offering an hourly rate of $37.36 + Super and a 38-hour workweek (7.6 hours per day).

Role Overview

The Administrative Officer - Participant Support provides essential clerical, administrative, and operational support, ensuring effective communication with participants and internal/external stakeholders. This role offers a great opportunity for someone skilled in administration and ready to manage workflow efficiently under regular guidance from senior management.

Key Responsibilities

  • Participant Engagement: Resolve participant matters by actioning planning tasks aligned with the NDIS Act.
  • Reception Support: Assist participants in self-help kiosks, answer inquiries, and offer online support.
  • Customer Service: Address customer inquiries, refer customers to relevant services, and manage the shared team email inbox.
  • Administrative Support: Coordinate appointments, maintain accessible office facilities, and handle data entry, reporting, and complaint tracking.

Essential Skills

  • Strong administrative support skills
  • Effective communication with diverse internal and external stakeholders

Desirable Skills

  • Diary and email management
  • Drafting replies to correspondence
  • Scheduling meetings, coordinating travel, and document preparation

If you are ready to make a difference and contribute to meaningful participant support, apply now by submitting your resume in MS Word format.

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