Administrative Support Officer
4 weeks ago
About the Role:
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at Easy Authoring. As an Administrative Support Officer, you will be responsible for providing exceptional client service and administrative support to our clients.
Key Responsibilities:
- Provide accurate and timely data entry and clerical support services, including filing, compilation, and distribution of documents.
- Handle face-to-face and telephone inquiries, and provide information to clients in a professional and courteous manner.
- Prepare matters for hearing, including organizing copies of papers, notifying parties, and arranging reporting services and interpreters.
- Provide a range of administrative and clerical support services, including email, post, photocopying, and compilation and distribution of documents.
- Prepare routine correspondence, ensuring all documentation conforms to our presentation, style, format, and content protocols.
- Input all relevant data in our case management system and create, store, retrieve, and archive Tribunal files to ensure the accurate and safe storage of data/information.
- Provide IT support to Tribunal members in the hearing room.
- Seek guidance from and escalate more complex matters to the Senior Registry Officer/Team Leader, as appropriate.
About Easy Authoring:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and career progression. We are the authorized suppliers to NSW, ACT, QLD, and the Federal government, as well as multiple corporate organizations.
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