Technical Support Specialist
4 weeks ago
The Ignite team is seeking a highly skilled Technical Support Specialist to join their government client's IT department.
About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide exceptional technical support to end-users, ensuring seamless technology resource utilization and smooth IT environment operation.
Key Responsibilities- Deliver first-level technical assistance through various channels, including phone, email, chat, or in-person, to troubleshoot software and hardware issues, connectivity problems, and other technical challenges.
- Provide IT Helpdesk support to employees and Councillors, including home support for Councillors, for all Council IT systems.
- Assist with installing, configuring, and updating software applications, ensuring valid software licenses and timely updates.
- Maintain a positive and professional attitude, providing exceptional customer service by being patient, empathetic, and responsive when interacting with users.
- Develop and maintain technical support documentation and records as required.
- Collaborate on the rollout of technology programs as needed.
- Tertiary qualification in Information Technology or a related discipline.
- Relevant work experience in similar IT Support roles.
- Experience working with Office 365/Windows 10/Adobe Suite.
- Able to explain technical concepts in clear non-technical terms.
- Excellent communication skills, including impeccable telephone manner.
- Technical experience in supporting Microsoft Teams and Mitel Telephony is an advantage.
- Holding a driver's licence is essential, as travel to various sites is required.
We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience and qualifications. This package also includes opportunities for career growth and professional development within our dynamic team.
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Technical IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced Technical IT Support Specialist to provide exceptional service to our clients. This exciting opportunity offers a competitive salary, ideal for individuals with a strong background in IT and excellent communication skills.The successful candidate will be responsible for delivering Level 1 support to users over the...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer.Job DescriptionThe successful candidate will be responsible for:Deep-dive analysis and resolution of technical issues escalated by Amazon Robotics Facilities;Utilizing multiple data sources, dashboards, and logs to...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAt Amazon Support Services Pty Ltd - D05, we are seeking a talented Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our team, you will play a vital role in providing exceptional technical support and services to our customers.About the RoleThe ideal candidate will have experience...
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Robotics Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleAs a Global System Troubleshooter at Amazon Robotics, you will be part of a dynamic team dedicated to providing exceptional technical support services. This role requires strong problem-solving skills, a passion for learning, and the ability to navigate complex systems.About the TeamWe are a global team of robotic system specialists in the US,...
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Technical Support Specialist for Complex Systems
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Support Services Pty Ltd - D05. The successful candidate will provide remote technical support via tickets, phone, and chat mediums to our customers worldwide.Key ResponsibilitiesDeep-dive, analyze, mitigate or resolve complex technical issues escalated by...
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Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeJob OverviewAxiom Technologies is a global IT services partner that supports medium to large-scale enterprises. We are committed to delivering exceptional service to our clients, and we're looking for an experienced Technical Support Specialist to join our team.About the RoleThis is an exciting opportunity to work as a first point of contact for clients,...
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Robotics Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled and experienced Robotics Technical Support Specialist to join our team at Amazon Robotics. As a member of our global support team, you will be responsible for providing technical assistance and resolving complex issues related to robotic systems.Key Responsibilities:Deep-dive analysis of technical issues escalated by...
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Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Grow Talent Full time**Overview of the Role**We are seeking a highly skilled Technical Support Specialist to join our team in Melbourne, VIC. This is an excellent opportunity for individuals who enjoy working in a dynamic environment and want to develop their technical expertise.Salary: AU$65,000 - AU$80,000 per year**Key Responsibilities**Provide expert technical support via...
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Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Bunnings Full timeJob OverviewWe are seeking an experienced Technical Support Specialist to join our Bunnings Technology team. As a key member of the team, you will play a vital role in delivering exceptional customer service and technical support to our office-based team members.
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Technical IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Dimension data Full timeJob DescriptionWe are seeking a skilled Technical IT Support Specialist to join our team at NTT DATA. This is an exciting opportunity for a motivated and detail-oriented individual to work with our clients and provide exceptional technical support.About the RoleThe Technical IT Support Specialist will be responsible for monitoring client infrastructure and...
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Experienced Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT OverviewMilestone IT is a leading provider of Information and Communication Technology solutions, with a strong focus on delivering exceptional service to our clients.Salary Range:$60,000 - $80,000 per annumAbout the Role:This is an exciting opportunity for a highly motivated and experienced IT Helpdesk Support Engineer to join our team. As a...
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Technical Support Specialist
1 month ago
Melbourne, Victoria, Australia emerson Full timeTechnical Role OverviewAs a Technical Support Specialist at Emerson, you will play a critical role in providing expert application, field, and technical support to our customers across various industries, including water, mining, and oil and gas.Key Responsibilities:Ensure timely and professional execution of planned service activitiesCollaborate with...
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Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Allan Hall Business Advisors Full timeUnlock a rewarding career in technical support at MM Security Group, Australia's leading security wholesale distributor.About the RoleThis full-time position is based in Clayton South, with Monday to Friday hours. As a Technical Support Specialist, you will provide expert assistance for alarm systems, access control, IP CCTV, intercoms, and IP camera...
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Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia F3517 Franklin Templeton Australia Limited Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our dynamic team at Franklin Templeton Australia Limited. As a key member of our IT department, you will play a vital role in providing technical support to internal clients for issues related to hardware, operating systems, desktop/web applications, mobility, conferencing, and...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAmazon Support Services Pty Ltd - D05 is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in providing exceptional technical support and solutions to our customers.About the RoleThe ideal candidate will have experience troubleshooting and debugging systems, services, or platforms....
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Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia SEL Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at SEL. This role is ideal for individuals with a strong passion for technology and excellent problem-solving skills.About the RoleAs a Technical Support Specialist, you will provide technical assistance to our staff and customers, ensuring seamless support and resolving...
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Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Green Light Full timeGreen Light is a growing consulting organisation known for its work in Telecommunications and System Integration Services. We have a requirement with our client partner for a Technical Support Specialist to join their team on a 6-month contract with potential extensions.We are seeking an experienced Service Desk Analyst to provide exceptional technical...
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Technical Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Bunnings Full timeAbout the RoleAs a Technical Support Specialist at Bunnings, you will play a crucial part in delivering exceptional customer service to our office-based team members. This role requires someone who is highly skilled in troubleshooting and resolving technical issues.Key ResponsibilitiesLiaise with team members to assess their technical needs and improve...
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Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Technetics Full timeAbout the roleWe are seeking a skilled Technical Support Specialist to join our team at Technetics Consulting, a leading MSP in South Melbourne. This is an exciting opportunity for a motivated individual to work closely with our Service Desk Team and contribute to delivering high-quality customer service experiences.Key Responsibilities:Deliver exceptional...
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Technical Systems Support Specialist
4 weeks ago
Melbourne, Victoria, Australia FinXL Full timeOpportunity for career growth and professional development We are seeking an experienced Technical Systems Support Specialist to join our team at FinXL, a leading consultancy in the Melbourne CBD and Work from home. This role offers a great opportunity to work with a large consultancy, gain valuable experience, and extend your skills. About the Role ...