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Technical Support Specialist

1 month ago

Melbourne, Victoria, Australia Allan Hall Business Advisors Full time

Unlock a rewarding career in technical support at MM Security Group, Australia's leading security wholesale distributor.

About the Role

This full-time position is based in Clayton South, with Monday to Friday hours. As a Technical Support Specialist, you will provide expert assistance for alarm systems, access control, IP CCTV, intercoms, and IP camera systems.

  • Address technical enquiries and manage escalations from profit center locations across Australia
  • Investigate product issues, identify root causes, and collaborate with manufacturers to deliver effective solutions
  • Test and assess new products, creating detailed reports to improve product understanding
Your Key Responsibilities