
Client Services Lead
1 day ago
**Job Summary**
We are seeking a seasoned Client Services Team Lead to join our team. As the Client Services Team Lead, you will play a pivotal role in overseeing and guiding a team of dedicated Client Service Coordinators.
Responsibilities:
- Supervise and coordinate the client services team, ensuring smooth daily operations.
- Review and analyse reports to ensure scheduling activities comply with standards and requirements within the client management system.
- Oversee team performance, providing support, training, and ensuring adherence to processes and procedures.
Key Requirements:
- Proven experience in rostering and aged care or disability services is essential.
- Excellent communication, problem-solving, and time management skills are required.
What We Offer:
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- Paid birthday day off.
- A fun and supportive team.
- Annual Appreciation Day.
- Access to our Employee Assistance Program.
-
Client Service Operations Lead
2 weeks ago
Gold Coast, Queensland, Australia beBeeExperience Full time $80,000 - $110,000Job Title: Client Experience ManagerWe are seeking an experienced Team Leader to oversee our proactive, phone-based Client Experience team.Key Responsibilities:Lead and inspire a motivated client experience team.Oversee outbound calls to book adviser appointments, complete fact finds, and deliver top-tier service.Manage KPIs, time, and workflow to ensure the...
-
Client Services Team Lead
1 day ago
Gold Coast, Queensland, Australia Dovida Full time**About Us**Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.At Dovida, our mission is to support, empower, and uplift individuals by...
-
Client Service Officer
6 days ago
Gold Coast, Queensland, Australia Programmed Skilled Workforce Full time $40,000 - $80,000 per yearProgrammed Skilled Workforce have a Client Support Officer (Duty Supervisor) vacancy available for an immediate start. This role is responsible for delivering exceptional customer service while ensuring a safe, fun client experience located at Palm Beach.Availability to carry out the following rostering hours is essential.Minimum hours per week will be 12...
-
Client Service Manager
6 days ago
Gold Coast, Queensland, Australia Profusion PAC Pty Ltd Full time $85,000 - $95,000 per yearClient Services Manager – Financial Planning Location: Robina, Gold Coast, Queensland We are a highly regarded boutique financial planning firm with offices in Brisbane, Robina and Melbourne, seeking an experienced Client Services Manager to join our Robina office. In this pivotal role, you'll lead client service operations, support advisers, and...
-
Client Service Leader
2 weeks ago
Gold Coast, Queensland, Australia beBeeLeadership Full timeJob DescriptionThe Client Experience Manager will lead a team of proactive, phone-based client experience professionals. This role requires strong leadership skills to keep performance high and ensure exceptional client interactions.ResponsibilitiesLead, coach, and inspire the client experience team.Oversee outbound calls to book adviser appointments,...
-
Client Service Representative
3 days ago
Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000Contact Centre RoleWe lead the wealth industry as a top provider of integrated platform, technology, and data solutions.We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.This role offers opportunities for career development within our award-winning contact centre, emphasizing exceptional...
-
Client Service Director
2 weeks ago
Gold Coast, Queensland, Australia beBeeTeamLeader Full time $90,000 - $120,000We are seeking a driven and results-oriented Team Leader to spearhead our Client Experience team. Your primary responsibility will be to lead, coach and motivate the team to deliver exceptional service to our clients.The ideal candidate will have previous experience in a leadership role, preferably in a client-facing or call centre environment. You will be...
-
Client Services Manager
2 weeks ago
Gold Coast, Queensland, Australia Cdm Partners Full timeCompany DescriptionAt CDM Partners, we simplify your financial world so you can concentrate on what truly matters.As a leading provider of comprehensive accounting services, our mission is to alleviate the stress and complexity of financial management.Our dedicated team of experts employs advanced tools and strategies to protect your assets, handle financial...
-
Client Services Manager
2 weeks ago
Gold Coast, Queensland, Australia CDM Partners Full timeCompany DescriptionAt CDM Partners, we simplify your financial world so you can concentrate on what truly matters. As a leading provider of comprehensive accounting services, our mission is to alleviate the stress and complexity of financial management. Our dedicated team of experts employs advanced tools and strategies to protect your assets, handle...
-
Client Services Manager
3 days ago
Gold Coast, Queensland, Australia CDM Partners Full timeCompany DescriptionAt CDM Partners, we simplify your financial world so you can concentrate on what truly matters. As a leading provider of comprehensive accounting services, our mission is to alleviate the stress and complexity of financial management. Our dedicated team of experts employs advanced tools and strategies to protect your assets, handle...