Client Service Officer

2 weeks ago

Gold Coast, Queensland, Australia Programmed Skilled Workforce Full time $40,000 - $80,000 per year

Programmed Skilled Workforce have a Client Support Officer (Duty Supervisor) vacancy available for an immediate start. This role is responsible for delivering exceptional customer service while ensuring a safe, fun client experience located at Palm Beach.

Availability to carry out the following rostering hours is essential.

  • Minimum hours per week will be 12 hours, however we will be looking at 20-25 hours from September school holidays - end of 2025.

Please note that rostering outside these hours might also be required - this will be dependent on the needs of the business.

As a Client Support Officer, you will be a key member of the team responsible for providing exemplary Customer Support to clients at the Precinct. You will be responsible for the Venue after hours with the assistance of the Venue Services Team.

Duties and responsibilities will include however, are not limited to:

  • Lead and oversee Leisure Centre operations
  • Lead and support Venue operations out of standard business hours
  • Organise daily CSO team and tasks, including but not limited to regular hirer liaison, client service management and leading the Regular Hirers monthly booking itineraries
  • Lead the Venue front of house reception team
  • Deliver key client services in line with the Venues compliance requirements, including compliance with financial management policy, cash handling, client service standards,
  • Conduct emergency procedures out of hours
  • Oversee the safety of clients using the Leisure Centre
  • Lead and support the development and implementation of new Leisure Centre products and services

Mandatory requirements.

  • Positive Paid Blue Card (not volunteer)
  • Current First Aid and CPR Certificate

Highly desirable;

  • Intermediate level of computer knowledge and skills
  • One-year experience in a similar role with demonstrated knowledge of customer service-related delivery outcomes
  • Prior experience as a Duty Manager
  • Driver's license

How to apply:

Please provide the following information to the panel to assess your suitability:

  • Current resume
  • A brief response (1 page) describing why you are the best suited person for this role.

If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on

Who are we

As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.

At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So, it's over to you. If you would like to join our team, APPLY now.

To learn more about working with Programmed, we encourage you to visit our website.

Only shortlisted applicants will be contacted.

  • Station Client Service Officer

    4 days ago

    Gold Coast, Queensland, Australia Queensland Police Service Full time

    As a Station Client Service Officer, you will act as the first point of contact to the public requiring assistance whilst also providing support to the frontline officers.The role is located at Logan Central Police Station which is a busy 24hr station.This is a permanent full-time basis role.Applicants are advised that the current working hours are between...

  • Station Client Service Officer

    4 days ago

    Gold Coast, Queensland, Australia Queensland Police Service Full time

    As a Station Client Service Officer, you will act as the first point of contact to the public requiring assistance whilst also providing support to the frontline officers. The role is located at Logan Central Police Station which is a busy 24hr station. This is a permanent full-time basis role.Applicants are advised that the current working hours are between...

  • Client Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Queensland Government Full time $60,000 - $80,000 per year

    Workplace Health and Safety Queensland (WHSQ) is responsible for working with industry, unions and the community to improve work health and safety outcomes in Queensland. WHSQ works with industry and the community to build positive safety cultures and build safety capability, investigate workplace fatalities and serious injuries and where necessary uses...

  • Client Service Officer

    1 week ago

    Gold Coast, Queensland, Australia Office Of Industrial Relations Full time

    Workplace Health and Safety Queensland (WHSQ) is responsible for working with industry, unions and the community to improve work health and safety outcomes in Queensland. WHSQ works with industry and the community to build positive safety cultures and build safety capability, investigate workplace fatalities and serious injuries and where necessary uses...

  • Client Services Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Torowealth Full time

    Location: Mermaid Beach, Gold CoastPosition: Client Services OfficerTo apply please email your resume to Why Do We Need You?Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced client services...

  • Client Services Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Torowealth Full time

    Location: Mermaid Beach, Gold CoastPosition: Client Services OfficerTo apply please email your resume to admin@torowealth.com.auWhy Do We Need You?Toro Wealth specialises in retirement planning advice for 55-65 year-olds, providing strategic guidance with minimal product recommendations.Due to rapid growth, we have an exciting opportunity for an experienced...

  • Client Service Officer

    1 week ago

    Gold Coast, Queensland, Australia Queensland Health Full time

    The Payroll Transactional Services team are seeking a highly efficient and client focused individual to join the team as a Client Service Officer (AO2). Located at Nerang, you will play a vital part in contributing to the delivery of customer focussed payroll service to clients and related administrative processes and systems. If this sounds like the...

  • Client Service Officer

    3 weeks ago

    Gold Coast, Queensland, Australia Class Limited Full time

    HUB24 Contact Centre RoleHUB24 leads the wealth industry as a top provider of integrated platform, technology, and data solutions. We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.HUB24 Limited is listed on the Australian Securities Exchange (ASX: HUB). As we grow, we are seeking to add a...

  • Client Service Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Class Limited Full time

    HUB24 Contact Centre RoleHUB24 leads the wealth industry as a top provider of integrated platform, technology, and data solutions. We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.HUB24 Limited is listed on the Australian Securities Exchange (ASX: HUB). As we grow, we are seeking to add a...

  • Client Service Officer

    4 days ago

    Gold Coast, Queensland, Australia Lotus People Full time

    THE COMPANY: Lotus People are delighted to bring to the market this fantastic Client Service Officer position within a global financial services company.We absolutely love working with this client thanks to their warm culture and outstanding teamYou'll be part of a high-performing work environment while still enjoying a warm and welcoming culture.With a...