Client Service Representative

1 week ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000
Contact Centre Role

We lead the wealth industry as a top provider of integrated platform, technology, and data solutions.

We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.

This role offers opportunities for career development within our award-winning contact centre, emphasizing exceptional customer service and client satisfaction.

Key Responsibilities
  1. Handle inbound and outbound calls in the contact centre.
  2. Serve as a primary contact for clients, managing relationships and producing welcome emails for new clients.
  3. Assist with client inquiries aligned with our service offerings and liaise with key relationships.
  4. Draft and produce client communications for advisors and managers.
  5. Manage chat and email inquiries from advisers and clients.
  6. Respond to calls from key advisers, supporting their needs including adviser and dealer group administration.
  7. Apply effective problem-solving and time management skills in client service operations.
  8. Address other service-related queries as assigned by your team leader.
Requirements
  • Experience in superannuation or managed funds, with knowledge of insurance, banking products, and familiarity with platform products and wrap services.
  • Proven client service experience in a call centre environment with a passion for customer support.
  • Energetic and motivated to resolve questions and support clients via excellent phone interactions.
  • Strong problem-solving skills and ability to engage multiple stakeholders effectively.
  • Ability to quickly learn new technology and systems.
  • Excellent verbal and written communication skills, with a positive attitude and high standards.

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia PDCM Insurance Inc. Full time

    OverviewCareers At Patriot Growth Insurance Services and Partner AgenciesCurrent job opportunities are posted here as they become available.About Coastline, A Division of Patriot Growth Insurance ServicesAbout Coastline, A Division of Patriot Growth Insurance Services: Coastline Insurance Associates of NC, a division of Patriot Growth Insurance Services LLC,...

  • Client Care Representative

    1 week ago

    Gold Coast, Queensland, Australia Sonova Full time

    Who we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics...

  • Customer Service Representative

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $53,272 - $60,880

    Job Title: Customer Service RepresentativeDescription:The primary responsibility of a Customer Service Representative is to provide exceptional customer service and support. This involves actively listening to understand customer needs, demonstrating empathy while establishing credibility and rapport.A key aspect of this role is providing tailor-fit...

  • Client Service Representative

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $63,000 - $93,000

    **Call Centre Consultant Role**About the Opportunity:This is a vibrant call centre role that offers the chance to work in a collaborative environment, delivering exceptional client service through various mediums. The ideal candidate will be an enthusiastic professional with excellent communication skills.Key Responsibilities:Act as a first point of contact...

  • Sales Representative – Client Relationships

    1 week ago

    Gold Coast, Queensland, Australia Aqua Living Pools Full time

    Base Salary $70,000 + Commission + Bonus for Five Star ReviewsFamily Owned | Ethical | Relationship DrivenAt Aqua Living Pools, we create pools that transform backyards into lifestyle dreams. Our clients trust us with one of the biggest investments they will make in their homes, and we honour that trust with integrity, transparency, and care.We are seeking...

  • Client Services Representative

    1 week ago

    Gold Coast, Queensland, Australia beBeeAccountability Full time $40,000 - $60,000

    Customer Service Officer Role OverviewWe are seeking a highly skilled and customer-focused professional to provide exceptional service to our clients.Key Responsibilities:Meet and greet customers, providing best-in-class serviceComplete subscription and/or rental agreements in a timely and accurate mannerValidate customer documents, including driver's...

  • Customer Service Representative

    7 days ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $43,040 - $86,160

    Customer Service Role:We are seeking experienced customer service professionals to join our team.As a customer service representative, you will be responsible for providing accurate information to clients, promoting programs and services, processing student enrolments, and ensuring all relevant records are up-to-date and accurate.Key responsibilities...

  • Sales Representative – Client Relationships

    2 weeks ago

    Gold Coast, Queensland, Australia Aqua Living Pools Full time

    Base Salary $70,000 + Commission + Bonus for Five Star ReviewsFamily Owned | Ethical | Relationship DrivenAt Aqua Living Pools, we create pools that transform backyards into lifestyle dreams. Our clients trust us with one of the biggest investments they will make in their homes, and we honour that trust with integrity, transparency, and care.We are seeking...