Equipment Solutions Coordinator

3 days ago


Toowoomba, Queensland, Australia Coates Hire Full time

About Coates Hire

We are a leading provider of equipment hire solutions, serving the construction, mining and engineering industries.

The Role:

As an Equipment Solutions Coordinator, you will be the first point of contact for customers at our Toowoomba branch. Your primary goal will be to ensure that our customers receive exceptional service with their equipment solutions.

Responsibilities:

  • Addressing customer needs in person, by phone and email
  • Generating hire schedules, quotes, and invoicing
  • Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns
  • You may also occasionally need to assist customers and colleagues in the yard with loading equipment

Requirements:

  • Previous face-to-face customer service experience
  • A desire to provide amazing customer experience
  • General computer skills (MS Word, Excel, Outlook)
  • A quick and adaptable learner
  • Ability to lift and no mobility restrictions

What You'll Get:

We offer a wide range of perks and benefits, including development opportunities, access to employee discounts and wellbeing programs, purchased additional leave program, novated leasing and salary sacrifice, 12 weeks paid parental leave and volunteering opportunities through our foundation.

Why Choose Us?

We're committed to valuing and including everyone, and we're proud to be implementing our second Reconciliation Action Plan. We also invest in leadership and development programs, support local and national charities, and strive to create a greener future for all.

Estimated Salary: $60,000 - $80,000 per annum



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