Equipment Solutions Coordinator

4 hours ago


Toowoomba, Queensland, Australia Coates Hire Full time

About Coates Hire

We are a proud Australian-owned company with a long history of supporting customers to deliver major projects.

Our end-to-end solutions include Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.

The Role:

This is a part-time position (initial 12-month fixed term contract) working Monday, Tuesday and Friday 7am to 4pm.

You will be the first point of contact for customers at our Toowoomba branch, ensuring they receive the best possible service with their equipment solutions.

Your Responsibilities:

  • Address customer needs in person, by phone and email
  • Generate hire schedules, quotes, and invoicing
  • Coordinate equipment deliveries, transfers, pick-ups, repairs & breakdowns
  • Occasionally assist customers and colleagues in the yard with loading equipment

What We Offer:

We provide a wide range of perks and benefits, including:

  • Development and career progression pathways
  • Access to employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Requirements:

  • Previous face-to-face customer service experience
  • Desire to provide amazing customer experience
  • General computer skills (MS Word, Excel, Outlook)
  • Quick and adaptable learner
  • Ability to lift and no mobility restrictions

Salary:

$60,000 - $70,000 per annum, depending on experience.

Why Choose Us:

We know that people, organisations and communities thrive when everyone feels valued and included. We're committed to improving gender representation and providing opportunities for growth through our leadership and development programs.

We support local and national charities through the Coates Foundation and invest in more sustainable equipment solutions to help create a greener future for all.



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