Design Lead for Public Sector Services

2 weeks ago


Canberra, ACT, Australia Local Peoples Full time

As a talented UX/UI/Service Designer, you will play a pivotal role in shaping the future of public sector services through innovative design solutions.

We are seeking an experienced professional to join our team at Local Peoples, a strategic research and design studio dedicated to creating healthy, resilient, and resourceful communities.

Key Responsibilities:

  • Develop and execute end-to-end customer experience strategies for our public sector clients.
  • Conduct customer research, problem-solving, journey mapping, ideation, prototyping, and testing solutions.
  • Collaborate with cross-functional teams to deliver design solutions that meet the needs of our clients and their customers.
  • Stay up-to-date with current trends in digital and interaction design, and leverage industry-grade design tools to drive innovation.

Requirements:

  • Extensive human-centered design experience, with a strong focus on public sector services.
  • Strong understanding of design thinking, systems thinking, and agile methodologies.
  • Experience working with design research, including quantitative and qualitative techniques.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

Local Peoples is a certified B-Corporation, prioritizing social, environmental, and economic impact in our work. We are proud to be a leader in the human-centered design space, with a diverse range of design skills and expertise.

Benefits include:

  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Collaboration with a talented and experienced team.

We are an equal opportunities employer and welcome applications from diverse candidates.



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