User Experience Researcher

1 week ago


Canberra, ACT, Australia Local Peoples Full time

We are seeking a highly skilled User Experience Researcher to join our team at Local Peoples. As a leading research and design studio, we help our clients in the public sector deliver impactful services that transform people's lives.

**Salary:** $120,000 - $150,000 per year

Job Description:

This role involves conducting user research, gathering insights, and informing design decisions to drive positive change in the public sector. You will be working closely with designers, developers, and stakeholders to ensure that our designs meet the needs of the community.

**Key Responsibilities:

  • Conduct user research through various methods, including interviews, surveys, and usability testing.
  • Collaborate with cross-functional teams to define research objectives and develop research plans.
  • Analyze data and present findings to inform design decisions.
  • Work with designers and developers to translate research insights into actionable design recommendations.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A minimum of 4 years of experience in a research role, preferably in a government environment.
  • Expertise in user research, problem-solving, journey mapping, ideation, prototyping, and testing solutions.
  • Strong understanding of accessibility requirements for design, including WCAG guidelines and public sector design guidelines.
  • Experience working in agile, multi-disciplinary teams in a large-scale digital transformation.
Benefits:

We offer a range of benefits to support your professional growth and well-being:

  • Opportunities to work on high-impact projects that make a difference in the public sector.
  • A collaborative and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills.
  • A flexible and remote-friendly work arrangement.
About Us:

Local Peoples is a strategic research and design studio based in Melbourne and Canberra. We are passionate about designing healthy, resilient, and resourceful communities through human-centered design. Our mission is to create positive impact through design-led innovation and collaboration.



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