Client Relationship Manager

1 week ago

Burnley North, Australia Aon Full time

Position Overview

As a Client Relationship Manager, you will oversee a diverse portfolio of clients within the residential construction sector, focusing on delivering exceptional service and support.

Key Responsibilities

  • Manage and nurture your own client portfolio across various regions.
  • Enhance your career in Insurance Broking with a reputable firm.
  • Utilize your expertise in Home Warranty Insurance to meet client needs.

Role Expectations

  • Deliver high-quality client service to foster strong relationships.
  • Handle daily operations related to insurance policy renewals and new business.
  • Identify opportunities for upselling and cross-selling relevant insurance products.
  • Engage with clients through various communication channels.
  • Negotiate terms with insurers and clients, especially for complex risks.
  • Achieve revenue targets through effective retention and growth strategies.
  • Provide mentorship and guidance to team members.
  • Manage relationships with industry stakeholders and internal teams.

Qualifications and Skills

The ideal candidate will possess:

  • A comprehensive background in client servicing and sales within the insurance sector.
  • Experience that contributes positively to a collaborative team environment.
  • A proactive approach to achieving both personal and team objectives.
  • Knowledge of Home Warranty regulations in relevant regions.
  • Strong leadership capabilities, with experience in mentoring and training.
  • Excellent negotiation and influencing skills.
  • Tier 1 Insurance Broking qualifications.

Company Culture and Support

We pride ourselves on fostering a diverse and inclusive workplace. Our flexible working arrangements support your well-being and work-life balance, allowing you to thrive in your role. Additionally, we offer unique initiatives to promote personal wellness and encourage a healthy work environment.

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