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Senior Client Relationship Manager
2 months ago
At Galderma, we're dedicated to excellence and innovation in client management and service. We are currently seeking an experienced professional to join our high-performing team as a Senior Client Relationship Manager.
Key Responsibilities- Develop and implement comprehensive client management plans to enhance retention and strengthen relationships.
- Deliver exceptional customer service and resolve issues effectively to maintain client satisfaction.
- Engage clients by identifying their business needs, preparing tailored proposals, and providing accurate quotations.
- Contribute to the development and administration of processes and policies related to client management programs.
- Collaborate on industry-specific relationship management activities and coordinate customer-facing initiatives.
- Proven subject matter expertise, typically supported by advanced education and extensive work experience.
- Ability to manage large and complex projects independently, with minimal supervision.
- Experience leading process improvement initiatives and designing effective solutions for complex problems.
- Strong interpretative skills for internal and external business issues, with an ability to recommend best practices.
- Demonstrated success in building and maintaining strong, cross-functional relationships with stakeholders.
- Competitive salary and attractive benefits package.
- Professional development opportunities, including training, education, and career advancement.
- Employee recognition and rewards.
- Comprehensive health and wellness benefits.
- An inclusive environment that values diversity and supports career growth.
- If your application is successful, our recruiter will reach out to you to initiate a conversation about the role.
- The next step will involve a virtual or face-to-face discussion with the hiring manager.
- The final step will be a panel interview with the extended team, including a case study presentation.
We believe that a diverse team leads to better outcomes and fosters a supportive and thriving work environment. At Galderma, you'll work with individuals who are both like and different from you.
