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Client Relationship Manager

2 months ago

Burnley North, Australia Aon Full time

Position Overview

As a Client Relationship Manager, you will oversee a dedicated portfolio of clients, ensuring exceptional service delivery across the regions of Victoria and New South Wales.

Key Responsibilities

  • Manage and nurture your own client portfolio within the residential building sector.
  • Enhance your career in Insurance Broking with Aon.
  • Utilize your expertise in Home Warranty Insurance across both NSW and VIC.

About Aon

Aon is a leading global professional services firm that specializes in risk management, retirement, and health solutions. Our collaboration with the Housing Industry Association (HIA) allows us to combine extensive insurance knowledge with deep insights into the housing industry.

Daily Activities

  • Deliver high-quality client service to foster strong client relationships.
  • Oversee the management of client insurance policy renewals, new business, and endorsements.
  • Identify and pursue upsell and cross-sell opportunities for relevant insurance products.
  • Engage with clients through both phone communications and in-person meetings.
  • Negotiate with insurers and clients regarding risks that fall outside of standard underwriting guidelines.
  • Achieve targeted revenue goals for client retention and growth.
  • Mentor and guide team members to enhance their professional development.
  • Manage relationships with industry stakeholders and internal colleagues.

Qualifications for Success

The ideal candidate will possess the following:

  • A well-rounded background in client servicing and sales within the insurance sector.
  • Relevant insurance experience that contributes positively to our collaborative team environment.
  • A proactive mindset with a focus on exceeding both personal and team objectives.
  • Familiarity with Home Warranty regulations in both NSW and VIC is advantageous.
  • Strong leadership skills with a history of mentoring and training in a dynamic setting.
  • Excellent negotiation and influencing capabilities.
  • Tier 1 qualifications in Insurance Broking.

Support and Benefits

At Aon, we prioritize the well-being of our colleagues. Our comprehensive benefits package includes initiatives that promote a diverse workforce and a flexible working environment. We encourage a healthy work-life balance, allowing you to thrive both personally and professionally.