Appliance Service Technician

3 weeks ago

Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

About the Role

Fisher & Paykel Customer Services Pty Ltd is a leading provider of appliance solutions, and we are seeking a skilled Appliance Service Technician to join our team covering Brisbane South.

As a trusted and customer-focused professional, you will be responsible for delivering high-quality service repairs to our clients, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities

  • Conduct professional and efficient service repairs, testing and verifying the operation of appliances to meet customer expectations.
  • Develop and maintain in-depth product knowledge through ongoing training and technical resources, ensuring expertise in appliance repair and maintenance.
  • Accurately complete all service-related paperwork, documents, and cash collection processes, upholding our company's standards of excellence.
  • Effectively manage and maintain a well-stocked van inventory of spare parts, ensuring prompt and efficient resolution of service issues.

Requirements

  • A minimum of an Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) industry experience.
  • Excellent communication and PC skills, with the ability to provide premium customer service and work collaboratively as part of our team.
  • Self-motivation, a positive attitude, and a friendly, approachable nature, with a strong commitment to delivering exceptional customer experiences.

About Us

Fisher & Paykel Customer Services Pty Ltd is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We value our employees' skills, experience, and perspectives, and strive to create a workplace culture that is respectful, supportive, and inclusive.

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