Digital Systems Optimization Leader

3 days ago

Port Macquarie, New South Wales, Australia beBeeOperational Full time $100,000 - $120,000
Role Overview

We are seeking a highly skilled and strategic professional to lead the coordination and optimization of our core digital platforms.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple school platforms, ensuring seamless execution and user satisfaction.
  • Collaborate with vendors to implement and integrate digital tools, enhancing system efficiency and user experience.
  • Develop comprehensive user guides, SOPs, and training resources tailored to staff and family needs, promoting effective onboarding and support.
  • Analyze system inefficiencies and spearhead improvements in workflow and user experience, driving business growth and operational excellence.
  • Provide actionable data insights and operational reporting to inform strategic planning, empowering data-driven decision making.
  • Promote a culture of exceptional customer service, delivering personalized support to admin and teaching teams, and fostering a positive work environment.
Requirements

This role demands strong communication and interpersonal skills, enabling effective collaboration and stakeholder engagement. Ideal candidates will be organized, systems-minded, and passionate about leveraging technology to drive business success through smart processes and better data.

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