Strategic Leader: Digital Transformation

1 week ago

Port Macquarie, New South Wales, Australia beBeeTransformation Full time $206,852 - $267,556
Job Description

As a senior executive, you will spearhead the digital transformation of our ICT infrastructure, enhancing service delivery and driving customer-centricity across the organization.

  • You will oversee the teams responsible for technology operations, ensuring a robust, reliable, and future-ready environment.
  • Your leadership will drive resilience, performance, and trust in every digital interaction across the organization.
The Role's Key Objectives
  1. Managing large-scale service delivery functions in complex environments
  2. Leading a team of experts in ITIL, service management frameworks, and digital transformation initiatives
  3. Aligning technology services with strategic priorities and delivering measurable outcomes
Required Skills and Qualifications

We are seeking an experienced leader who possesses:

  • Proven expertise in IT service management, with a focus on digital transformation
  • Strong leadership skills, with the ability to motivate and guide high-performing teams
  • Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels
Benefits

This is an exceptional opportunity to join our dynamic organization and contribute to shaping the future of our ICT services. As Director, Service Management, you will have the chance to:

  • Develop and implement innovative strategies to improve service delivery and customer experience
  • Lead a team of talented professionals and foster a culture of excellence and continuous improvement
  • Collaborate with cross-functional teams to drive business outcomes and achieve organizational goals

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