Senior Revenue Operations Business Partner

2 weeks ago

Melbourne, Victoria, Australia Nutanix Full time

The Opportunity

Are you a seasoned revenue operations professional with a deep understanding of Customer Success in a subscription company? At Nutanix, we're seeking a Senior Revenue Operations Business Partner to collaborate with key cross-functional partners, drive strategic planning and execution, optimize forecasting and performance, lead global transformation programs, and enhance revenue operations and technology.

Revenue Operations at NutanixThis role would be part of the Revenue Operations team, specifically supporting the APJ Director of Customer Success. The team is responsible for managing and optimizing headcount, quota, and revenue models within the Customer Success department. They collaborate closely with key cross-functional partners such as Finance and HR to inform strategic investment decisions. The team also plays a crucial role in strategic planning, forecasting, performance optimization, global transformation programs, analytics and reporting, and technology enhancement.

Your Role
  • Act as primary liaison for Customer Success revenue operations in APJ
  • Optimize headcount, quota, and revenue models
  • Collaborate with cross-functional partners to inform strategic investment decisions
  • Develop short-term and long-term strategic plans
  • Forecast accurately and optimize performance
  • Design and implement global transformation programs
  • Fulfill analytics requests and prepare reports for QBRs
  • Enhance revenue operations and technology stack

What You Will Bring
  • 8+ years of operations experience
  • Deep understanding of Customer Success / Renewals in a subscription company
  • Proven leadership skills
  • Analytical and data manipulation skills
  • Expertise in Excel
  • Proficiency in Tableau and Clari (preferred)
  • Ability to see the big picture and attention to detail
  • Strong PowerPoint skills for executive-level presentations
  • Language: Mandarin proficiency will be an advantage

About the TeamAbout Your Manager:Your manager for this role is the Manager, EMEA & APAC Revenue Operations at Nutanix. Your manager has been with Nutanix for 5 years, starting as an Analyst covering Inside Sales Operations before moving to Customer Success. Your manager has played a crucial role in shaping and building the Customer Success department. They believe in fostering a culture of respect and accountability, providing autonomy to the team, and encouraging different perspectives. What The Team Says:Team members appreciate the culture of respect and autonomy that the manager instills in the team. They feel empowered to push themselves and are encouraged to learn from their mistakes. Open communication and collaboration are encouraged to ensure everyone's voice is heard. How We Work:The work environment at Nutanix is collaborative, with open communication and a focus on teamwork. Depending on the situation, there may be opportunities for remote or hybrid work arrangements.

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