Administrative Support Officer
1 week ago
We are seeking an experienced Administration Officer to join our team at Hunter Valley Private Hospital. As an Administration Officer, you will be responsible for providing administrative support to our staff and patients, ensuring the smooth operation of our reception desk and administrative functions.
Key Responsibilities- Provide exceptional customer service to patients and staff, responding to queries and resolving issues in a timely and professional manner.
- Manage the reception desk, including answering and redirecting calls, and coordinating appointments and admission paperwork.
- Organize and maintain accurate and effective record management systems, including preparation of medical records.
- Perform Health Fund Checks as required and manage the collection of excesses/co payments.
- Coordinate with staff from other departments to ensure seamless communication and collaboration.
- Complete other clerical tasks such as data entry and maintain a high level of attention to detail.
Hunter Valley Private Hospital is a 83-bed facility located on the fringe of Newcastle, offering a range of surgical, medical and rehabilitation services. We pride ourselves on providing exceptional patient care and a supportive work environment for our staff.
What We Offer- A competitive salary and benefits package.
- A supportive and inclusive team culture.
- Opportunities for professional growth and development.
- A flexible and dynamic work environment.
- Excellent interpersonal and communication skills.
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail.
- Experience in MS Office (Outlook, Word, and Excel).
- Ability to work independently and within a team.
- Flexibility to work a variety of shifts, including early/late shifts and weekend work.
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Administrative Support Officer
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