Spa Management Facilities Leader

1 week ago


Hepburn Springs, Victoria, Australia Hepburn Wellness Full time

About the Position

Hepburn Wellness is in search of a Facilities Operations Manager to oversee our esteemed wellness properties. This role presents a unique opportunity to lead a distinguished team within a thriving and innovative organization.

Key Responsibilities

  • Provide strategic leadership and direction to maintenance personnel and contractors, ensuring all facilities are maintained to the highest standards.
  • Support facility managers and staff in delivering exceptional customer experiences and achieving positive financial outcomes.
  • Develop and implement operational strategies in collaboration with the leadership team to ensure consistent quality services for our community.

Candidate Profile

The ideal candidate will possess a proven track record in facility management, demonstrating adherence to operational practices, contractual obligations, and industry regulations. You will ensure that our facilities are impeccably presented and maintained, while adhering to all reporting protocols.

We seek a professional manager who embodies vision and energy, with extensive experience in commercial management and contract oversight. A strong background in strategic development and business planning is essential, along with the ability to cultivate positive relationships across various teams.

Essential Skills and Qualifications

  • Exceptional leadership abilities, with a history of building high-performing teams and fostering a positive workplace culture.
  • Experience managing complex business operations, preferably in tourism, hospitality, or related sectors.
  • Excellent verbal and written communication skills, with a talent for positive influence.
  • Comprehensive knowledge of health and safety regulations, as well as pool management and treatment processes.
  • Tertiary qualifications in a relevant field or significant experience in facility management is highly desirable.

We welcome applications from individuals who are passionate about contributing to a dynamic wellness environment and possess a customer-focused mindset. Hepburn Wellness is committed to creating an inclusive workplace and encourages applications from diverse backgrounds.

Commitment to Safety

We prioritize a safe environment for all. Successful candidates will be required to undergo background checks as part of our commitment to safety and inclusivity.



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