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Facilities Operations Manager
2 months ago
The Role
The Facilities Operations Manager will oversee the leadership and guidance of the maintenance team and external contractors, ensuring that all areas of the facility are maintained to the highest standards of service.
By fostering the development of your team, you will collaborate with facility managers and other personnel to provide outstanding customer experiences, achieve positive financial outcomes, and meet contractual obligations for the facility. You will formulate and implement operational strategies in partnership with the leadership team to guarantee the delivery of consistent quality services and programs to the community.
About You
You will possess a proven track record in facilities management, adhering to operational standards, contractual obligations, quality assurance systems, legal regulations, and industry best practices. It is essential to maintain the facility in a clean and presentable condition at all times while ensuring compliance with all reporting protocols.
A commitment to ethical standards, fostering team motivation, and reinforcing the values of Belgravia Leisure is inherent in this role, contributing to a positive workplace culture throughout the facility. To qualify for this position, you should be an experienced and professional manager who leads with vision and enthusiasm, with substantial experience in commercial and contract management.
The ideal candidate will have a robust background in strategic development and business planning, with the capability to cultivate and maintain positive relationships with various staff members. As a true leader, you will be able to share examples of how you have successfully developed high-performance teams in your career. You can clearly articulate the connection between employee engagement and outstanding business results. This position presents a unique opportunity for an exceptional business manager and people leader to mentor, motivate, and guide the team and the community.
Skills and Attributes
Candidates should possess a variety of personal and professional skills, including:
- Strong leadership abilities, with experience in building effective teams and nurturing a high-performance culture
- Comprehensive knowledge of general operational practices
- Proven experience managing a dynamic and complex business operation, ideally within the tourism, aquatic, retail, or hospitality sectors
- Excellent verbal and written communication skills, with a talent for positive influence
- In-depth understanding of health and safety regulations, as well as pool water treatment and plant operations
- Relevant tertiary qualifications and/or extensive experience in Centre/Facility Management or senior management in a related field is highly preferred
Previous experience in a similar role is advantageous, but candidates with a friendly demeanor and a customer-focused mindset are encouraged to consider this opportunity.
