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Site Services Supervisor

2 months ago

Hepburn Springs, Victoria, Australia Belgravia Leisure Full time

The Role

The Facilities Operations Manager will oversee the leadership and guidance of the maintenance personnel and external contractors, ensuring that all areas of the facility are maintained to the highest standards of service.

By fostering the development of your team, you will collaborate with facility managers and other staff to provide outstanding customer experiences, achieve positive financial outcomes, and meet contractual obligations for the facility. You will formulate and implement operational strategies in conjunction with the leadership team to guarantee the delivery of consistent quality services and programs to the community.

About You

You will possess a proven history in facilities management, adhering to operational practices, contractual obligations, quality assurance systems, legal regulations, and industry standards. It is essential to maintain the facility in a presentable, clean, and well-maintained condition while ensuring compliance with all reporting protocols.

A commitment to ethical practices is fundamental to this role, as is the ability to inspire strong team motivation and reinforce the values of Belgravia Leisure, contributing to a positive workplace culture. To qualify for this position, you should be an experienced and professional manager who leads with vision and enthusiasm, with substantial experience in commercial/business and contract management.

The ideal candidate will have a robust background in strategic development and business planning, with the capacity to build and nurture lasting, positive relationships with diverse staff. As a true leader, you will be able to share insights into how you have effectively shaped high-performance teams throughout your career. You can clearly express the connection between employee engagement and exceptional business results. This position offers a unique opportunity for an exceptional business manager and people leader to mentor, motivate, and guide the team and the community.

Skills and Attributes

Candidates should possess a variety of personal and professional skills, including:

  • Advanced leadership capabilities, with experience in cultivating successful teams and fostering a high-performance culture
  • Comprehensive knowledge of general operational practices
  • Proven experience in managing a dynamic and complex business operation, ideally within the tourism, aquatic, retail, or hospitality sectors
  • Strong verbal and written communication skills with a talent for positive influence
  • In-depth understanding of health and safety regulations and pool water treatment and operations
  • Relevant tertiary qualifications and/or extensive experience in Centre/Facility Management or senior management roles in a related field is highly preferred

Previous experience in a similar capacity is advantageous, but candidates with a friendly demeanor and a customer service orientation are encouraged to consider this opportunity.