Administrative Coordinator

1 day ago


Malaga, Western Australia Solargain Full time
About Solargain

Solargain is a dynamic and professional organisation specialising in the supply and installation of solar PV, energy storage systems, and solar hot water systems. We are a leading national company helping Australians to adopt clean and renewable energy solutions.

Job Summary

We are seeking an experienced Administration Assistant to join our team at our Malaga Operations. As an Administration Assistant, you will play a vital role in supporting our sales and operations teams by providing administrative support, handling customer inquiries, and ensuring the smooth operation of our business.

Key Responsibilities
  • Liaise with customers and plumbers to ensure equipment supply and job requirements are met;
  • Answer phone calls and handle customer queries in a professional and timely manner;
  • Generate sales orders and convert them into invoices;
  • Prepare job folders and ensure all relevant documentation is accurate and uploaded to relevant systems;
  • Raise and receipt purchase orders;
  • Process credit card payments over the phone;
  • Lodge warranty claims;
  • Ensure all relevant job documentation is received, accurate, and uploaded to relevant systems;
  • Ensure incentive documentation for STCs is returned complete, accurate, and in a timely manner;
  • Monitor customer accounts to ensure they are in line with credit terms;
  • Perform other administrative duties as required.
Requirements
  • Minimum 5 years' experience in a similar role;
  • Advanced MS Office skills, including Word and Excel;
  • Strong attention to detail;
  • Ability to use initiative and work under pressure;
  • Self-motivated and able to work with minimal supervision;
  • Professional, mature, and friendly approach;
  • Ability to effectively prioritise conflicting tasks;
  • Ability to communicate effectively;
  • Demonstrated experience in the use of ERP systems (MYOB EXO preferred);
  • Driver's licence;
  • Current police clearance or ability to obtain one within one month of commencing employment;
  • Australian citizenship or legal right to work in Australia.
About Us

Solargain is a 100% Australian-owned family business committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market-leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.

Solargain is an equal opportunity employer supporting diversity in the workforce.



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