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Administration Coordinator

2 months ago

Malaga, Western Australia Solargain Full time

About Solargain

Solargain is a leading national company specializing in the supply and installation of solar PV, energy storage systems, and solar hot water systems. We are a dynamic and professional organization committed to providing sustainable energy solutions to Australians.

Job Summary

We are seeking an experienced Administration Coordinator to join our team at our Malaga Operations. As an Administration Coordinator, you will play a crucial role in supporting our sales and customer service teams. You will be responsible for liaising with customers and plumbers, generating sales orders, and processing credit card payments.

Key Responsibilities

  • Liaise with customers and plumbers to ensure equipment supply and job requirements are met.
  • Answer customer inquiries and handle queries in a professional and timely manner.
  • Generate sales orders and convert them into invoices.
  • Prepare job folders and ensure all relevant documentation is accurate and uploaded to relevant systems.
  • Raise and receipt purchase orders.
  • Process credit card payments over the phone.
  • Lodge warranty claims.
  • Ensure customer accounts are up-to-date and in line with credit terms.
  • Perform other administrative duties as required.

Requirements

  • Minimum 5 years' experience in a similar role.
  • Advanced MS Office skills, including Word and Excel.
  • Strong attention to detail and ability to work under pressure.
  • Self-motivated and able to work with minimal supervision.
  • Professional, mature, and friendly approach.
  • Ability to effectively prioritize tasks and communicate concisely.
  • Demonstrated experience in using ERP systems (MYOB EXO preferred).

Culture

Solargain is a 100% Australian-owned family business committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market-leading renewable energy provider.