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Senior ITSM Consultant

2 months ago

Canberra, ACT, Australia Calleo Full time
Job Title: Senior ITSM Consultant

Calleo is seeking a highly skilled Senior ITSM Consultant to join our team. As a key member of our team, you will be responsible for providing technical support and leadership in the creation and delivery of technology solutions designed to meet the needs of key Federal Government projects.

Key Responsibilities:
  • Verify and implement detailed technical design solutions to problems identified by the Project/Technical Manager.
  • Provide detailed technical design for enterprise solutions.
  • Develop and analyze enterprise technology solutions.
Requirements:
  • Proficiency in both Linux and Windows environments.
  • Strong understanding of ITIL processes and terminology.
  • Experience with application programming languages such as Java, Python, PowerShell, and SQL.
  • Experience managing Enterprise Management and Observability tools.
  • Understanding of Network Infrastructure and technologies.
  • Understanding of Cloud Technologies (AWS and Azure).
  • Understanding of Service mapping in CMDBs.
  • Experience with Service Now or similar.
What We Offer:
  • Permanent position with a global company that values its team.
  • Great package with additional bonus components.
  • Opportunity to work with a talented group of professionals.

Calleo is an equal opportunity employer and encourages applications from all people, including Aboriginal and Torres Strait Islander peoples.