Senior IT Consultant

4 weeks ago

Canberra, ACT, Australia Red Hat Full time
Senior Consultant Opportunity at Red Hat

We are seeking a highly skilled Senior Consultant to join our team in Canberra, Australia. As a Senior Consultant, you will play a key role in delivering and implementing Red Hat Infrastructure solutions and offerings to our customers.

Key Responsibilities:
  • Serve as a trusted adviser for Red Hat engineers and project managers to deliver and implement the right solutions for our customers.
  • Act as a subject matter expert on site, addressing customer technical, development, and IT issues and needs.
  • Learn new technologies and apply those concepts to customer needs.
  • Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions.
  • Participate in internal initiatives, create consulting white papers, and update the knowledge base.
  • Keep stakeholders updated on issues that may affect project or company performance.
  • Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner.
  • Kick off new projects, guide the implementation team, and monitor the progress of a project.
Requirements:
  • 5+ years of experience working with enterprise customers on a range of development and deployment projects.
  • Experience with UNIX or Linux database administration and tuning.
  • Extensive knowledge of Red Hat Enterprise Linux (RHEL).
  • Extensive knowledge of other Infrastructure products including Ansible, Satellite, authentication services, virtualisation technologies, and Linux Security Practices.
  • Exceptional analytical, problem-solving, project management, and planning skills.
  • Practical experience with or knowledge of Python, Perl, and/or shell scripting language(s).
  • Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days.
  • Excellent written and verbal communication skills in English.
  • Australian Government security clearance.

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