Senior Technical ITSM Specialist

3 weeks ago


Canberra, ACT, Australia OpenText Corporation Full time

Excelling in Technology and Service Management

OpenText is a global leader in information management, where innovation and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with leading companies, tackle complex issues, and contribute to projects shaping the future of digital transformation.

About the Role

We are looking for experienced technical delivery consultants with extensive experience managing Enterprise ITSM tools deployed across Windows and Linux Environments with a strong background in ITIL processes.

The ideal candidate will possess a solid understanding of our customers' businesses and be able to act as a trusted advisor, helping to create and maintain effective customer relationships.

Key Responsibilities

  • Providing technical support and leadership in the creation and delivery of technology solutions
  • Deploying and managing Enterprise ITSM tools
  • Developing and maintaining effective customer relationships

Requirements

  • Extensive experience managing Enterprise ITSM tools
  • Strong knowledge of ITIL processes
  • Understanding of secure communication and experience with application programming languages
  • NV1 level AGSVA clearance

About Us

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale.



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