Lead Consultant

3 weeks ago

Canberra, ACT, Australia OpenText Corporation Full time

Unlock the Power of Digital Transformation

As a Lead Consultant at OpenText Corporation, you will be instrumental in driving the adoption of cutting-edge IT Service Management (ITSM) solutions across various Federal Government clients. With a strong background in ITIL process and experience managing Enterprise ITSM tools, you will serve as a trusted advisor to our customers, ensuring the delivery of high-quality technology solutions that meet their business needs.

Key Responsibilities:

  • Provide technical leadership and support in the creation and delivery of ITSM solutions.
  • Collaborate with customers to understand their business requirements and develop tailored solutions.
  • Stay up-to-date with industry trends and technologies to ensure the delivery of innovative solutions.
  • Manage and mentor a team of technical consultants to ensure the delivery of high-quality services.

What We're Looking For:

  • 8+ years of professional experience in ITSM, with a strong background in ITIL process.
  • Proven track record of delivering complex ITSM solutions across multiple technologies.
  • Excellent leadership and communication skills, with the ability to work effectively with customers and internal stakeholders.
  • Strong technical knowledge of ITSM tools and technologies, with the ability to stay up-to-date with industry trends.

About OpenText Corporation

OpenText Corporation is a world leader in Information Management, helping companies securely capture, govern, and exchange information on a global scale. We solve digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.

Why Join Us?

  • Market-leading salaries and benefits package.
  • Award-winning flexible working conditions.
  • Best-in-class support and benefits.

What to Expect:

  • A challenging and rewarding role with opportunities for growth and development.
  • A collaborative and dynamic work environment.
  • Regular feedback and coaching to support your career goals.

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