ServiceNow Functional Consultant

3 weeks ago


Canberra, ACT, Australia Green Light Full time

ServiceNow Solutions Implementation

We are seeking an experienced and self-motivated ServiceNow Functional Consultant to join our delivery team in Canberra. The successful candidate will be required to implement and manage ServiceNow solutions to meet the business needs of our clients.

Key Responsibilities:

  • Implement and manage ServiceNow solutions to meet the business needs of clients
  • Minimum 3 years of experience implementing ServiceNow solutions in a consultant capacity or as a Technical Business Analyst delivering ServiceNow projects
  • Demonstrable experience in requirements gathering, configuration and customising ServiceNow platform: workflows, dashboards and reports, as well as testing, training and support and documentation
  • Adept in ServiceNow best practices and leveraging the platform effectively
  • Agile delivery experience
  • Strong collaboration and teaming skills to successfully implement ServiceNow and integrate with other systems and business processes
  • Excellent communication and stakeholder management skills
  • ITSM Certified Consultants, preferred
  • Must possess an active Australian federal government security clearance: NV2 ideally, but will consider those with NV1 clearance

About Green Light Worldwide:

Green Light Worldwide is one of ANZ's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.



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