Customer Support Ambassador

3 weeks ago


Brisbane, Queensland, Australia Medibank Full time

Be Part of Making a Difference

At Medibank, we strive to create a healthier future for our customers and the community. As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.

As a Local Community Consultant, you will be responsible for delivering outstanding customer service, ensuring that every interaction is personalized, and that customers feel valued and supported. You will have the opportunity to work across various channels, including virtual messaging, face-to-face, and phone-based systems.

About the Role

We are seeking a customer service extraordinaire who is passionate about supporting their local community. As a Sales and Customer Service Consultant, you will have the opportunity to grow and develop your skills, working with a dynamic team that values diversity and inclusion.

About You

  • You are a multitasking superstar with excellent communication skills.
  • You are passionate about delivering exceptional customer service and have a strong focus on results.
  • You are self-motivated, results-driven, and thrive in a fast-paced environment.
  • You possess strong diligence, particularly when providing products and services to customers.
  • You are a true team player, willing to step outside your comfort zone to support your peers and deliver exceptional results.

Why You'll Love It Here

  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.


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