Customer Service Ambassador

3 weeks ago


Brisbane, Queensland, Australia Telstra Full time
Job Overview

We're seeking a knowledgeable and enthusiastic Customer Service Ambassador to join our team at Telstra. In this role, you will be the face and voice of our brand, delivering exceptional customer experiences and providing personalized service and advice to our new and existing customers.

About the Role

As a Customer Service Ambassador, you will work closely with our store team to understand our customers' individual needs and match them with the best solutions. You will be sharing your knowledge about our services and the latest gadgets we have on offer, and chatting with customers about their needs and preferences.

Key Responsibilities
  • Provide exceptional customer service and advice to our customers
  • Work closely with the store team to understand customer needs and preferences
  • Share knowledge about our services and the latest gadgets we have on offer
  • Chat with customers about their needs and preferences


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