Duty Manager

2 weeks ago


Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time
Unlock Your Potential as a Front Office Duty Manager

At Travel + Leisure Co., we're passionate about delivering exceptional customer experiences. As a Front Office Duty Manager, you'll play a vital role in ensuring the smooth operation of our Reception desk, providing top-notch service to our guests, and building a high-performing team.

Key Responsibilities:

  • Manage the day-to-day operations of the Reception desk, including guest registration, information provision, and issue resolution.
  • Lead and develop a team of customer service professionals, promoting high levels of service excellence and teamwork.
  • Collaborate with other departments to ensure seamless guest experiences and resolve any issues that may arise.
  • Stay up-to-date with company policies, procedures, and initiatives to maintain a high level of knowledge and expertise.

What We Offer:

  • A competitive salary of $73,150.00 per annum, plus superannuation.
  • Immediate start, with opportunities for career growth and development.
  • Subsidized private health insurance and professional development funding.
  • Discounted hotel stays across Australia, Fiji, and New Zealand.

Requirements:

  • Proven experience in a Front Office department, preferably at a supervisory level.
  • Knowledge of hotel property management systems, with Opera being a plus.
  • Excellent communication, organizational, and problem-solving skills.
  • A positive attitude, with a passion for delivering exceptional customer service.
  • Ability to work a flexible roster, including weekends and public holidays.

Why Choose Us:

At Travel + Leisure Co., we're committed to creating unforgettable experiences for our guests. As a Front Office Duty Manager, you'll be part of a dynamic team that's passionate about delivering exceptional service and exceeding expectations. Join us and discover a career that's full of possibilities and opportunities for growth.


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