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Customer Experience Representative

2 months ago


Joondalup, Australia Edith Cowan University Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Communications Centre team at Edith Cowan University. As a Customer Experience Representative, you will play a critical role in delivering exceptional service to our students and the general public.

Key Responsibilities
  • Provide accurate and relevant information in an efficient manner
  • Deliver exceptional experience in every interaction to our current students and the general public
  • Meet personal/team qualitative and quantitative targets
  • Be a shining example to everyone around you and be an ambassador for Edith Cowan University
Requirements
  • Experience working in a customer-centric environment
About the Team

The Communications Centre is an exciting department at Edith Cowan University, with multiple teams that service both current and future student enquiries. We are a passionate team and pride ourselves on providing exceptional experiences to all future and current students.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package