Customer Experience Specialist
3 weeks ago
Edith Cowan University is seeking a highly motivated and customer-focused individual to join our Communications Centre team as a Communication Centre Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer experience to our students and the general public.
About the Role:The Communications Centre is an integral part of Edith Cowan University, providing a range of services to support our students and the community. As a Communication Centre Officer, you will be responsible for delivering exceptional customer experience through various channels, including social media, online chat, email, and inbound and outbound calling. You will also be responsible for providing accurate and relevant information, resolving enquiries, and meeting personal and team targets.
Key Responsibilities:- Deliver exceptional customer experience through various channels
- Provide accurate and relevant information
- Resolve enquiries and meet personal and team targets
- Work collaboratively with the Communications Centre team to achieve goals and objectives
- Experience working in a customer-centric environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High level of accuracy and attention to detail
Edith Cowan University offers a range of benefits, including a competitive salary, opportunities for professional development, and a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experience, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
3 weeks ago
Joondalup, Australia Edith Cowan University Full timeJob SummaryThe Customer Experience Specialist will be responsible for delivering exceptional customer experience to current students and the general public through various channels, including social media, online chat, email, and inbound and outbound calling. The successful candidate will provide accurate and relevant information in an efficient manner, meet...
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Customer Experience Expert
5 months ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Joondalup Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - ** Days**:Monday - Friday 9.00am - 1.00pm (Must be flexible on days and hours as they...
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Customer Experience Officer
2 months ago
Joondalup, Australia Edith Cowan University Full timeAbout the RoleThe Communications Centre at Edith Cowan University is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional experience to our current and future students.Key ResponsibilitiesDeliver...
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Customer Experience Liaison
1 week ago
Joondalup, Australia Edith Cowan University Full timeJob SummaryEdith Cowan University is seeking a skilled and customer-focused individual to join our Communications Centre as a Communications Centre Officer. This is an exciting opportunity to work with a passionate team that provides exceptional experiences to current and future students.Key ResponsibilitiesDeliver exceptional customer experiences through...
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Customer Solutions Specialist
4 weeks ago
Joondalup, Australia Probe CX Full timeAbout the RoleWe are seeking a highly skilled Customer Solutions Specialist to join our team at Probe CX. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Handle inbound and outbound contacts in a timely and professional...
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Customer Solutions Specialist
3 weeks ago
Joondalup, Australia Probe CX Full timeAbout the RoleAs a Customer Solutions Specialist at Probe CX, you will be part of a dynamic team that delivers exceptional customer experiences. Your expertise will be crucial in efficiently managing customer interactions, handling inquiries, and resolving complex issues.Key Responsibilities:Handle inbound and outbound contacts in a timely mannerArrange...
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Customer Solutions Specialist
3 weeks ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're passionate about delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll play a crucial role in providing assistance to our clients, ensuring their needs are met with efficiency and professionalism.About the RoleYou'll be responsible for handling inbound and outbound contacts, arranging payment plans,...
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Customer Solutions Specialist
3 weeks ago
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Customer Banking Specialist Relief
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Service Coordinator
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Customer Banking Specialist Relief
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Joondalup, Australia Commonwealth Bank Full timeWe are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Joondalup team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As the public face of CommBank, the Retail Banking...
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Customer Solutions Specialist
4 months ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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Customer Solutions Specialist
6 days ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're driven by a passion for delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll be part of a team that's dedicated to making a positive impact on people's lives. Your expertise will be crucial in managing customer interactions, resolving issues, and providing solutions that meet their needs.About the...
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Customer Solutions Expert
4 weeks ago
Joondalup, Australia Probe CX Full timeAbout the RoleWe are seeking a highly skilled Customer Solutions Specialist to join our team at Probe CX. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving complex inquiries, and ensuring compliance with our high standards.Key Responsibilities:Handle inbound and outbound contacts...
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Communications Centre Officer
7 days ago
Joondalup, Australia Edith Cowan University Full timeKey Responsibilities:Deliver exceptional student experience through various communication channels, including online chat, email, and phone support.Provide accurate and relevant information to students, resolving their queries and concerns in a timely and efficient manner.Meet and exceed performance targets, ensuring high-quality service delivery and...
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Customer Service and Sales Consultant
3 weeks ago
Joondalup, Australia Telstra Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Experience Specialist to join our team at Telstra. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding customer service and product knowledge.Key Responsibilities:Provide...
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Service Advisor
6 days ago
Joondalup, Australia RAC of WA Full timeRAC Auto Services, the largest automotive business in WA, is seeking an experienced Service Advisor to join its team in Perth. About the RoleThis is an exciting opportunity to provide exceptional customer service and manage the member experience during the vehicle service process.Key ResponsibilitiesCoordinate with technicians to ensure timely completion of...
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Customer Service Representative
4 weeks ago
Joondalup, Australia Bunnings Full timeBe part of a dynamic team that delivers exceptional customer experiences and contributes to the growth of a leading home improvement and lifestyle products retailer in Australia and New Zealand.Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, operating from a network of stores, trade centres, frame and...
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Customer Service Officer
3 months ago
Joondalup, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a part time, ongoing basis...
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Customer Data Insights Specialist
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Joondalup, Australia JB Hi-Fi Full timeAbout the RoleThe Customer Data Analyst will play a crucial role in driving business decisions by producing, analyzing, and interpreting customer and marketing campaign data. This includes providing actionable insights to optimize membership program and campaign performance, enhancing customer experience, and identifying audiences for personalized marketing...