Customer Service Representative

4 weeks ago


Joondalup, Australia Australia Post Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Australia Post. As a Retail Customer Service Officer, you will play a vital part in delivering exceptional customer experiences and helping Australians service their own businesses.

Key Responsibilities

  • Provide excellent customer service and sales support to customers
  • Manage high-value transactions accurately, including cash, cheques, credit cards, and EFTPOS
  • Conduct and process identity services transactions, including Australian Passport Interviews
  • Promote our products and services through up-selling and cross-selling, merchandising, and other promotional activities
  • Assist customers with mail lodgements and associate costs
  • Build rewarding relationships with customers by understanding their needs
  • Assist with administrative duties, such as stocktaking and record maintenance

About You

We are looking for a friendly, enthusiastic, and reliable individual who is passionate about delivering exceptional customer experiences. You will need to have experience in customer service and/or cash handling, as well as be fit to lift up to 16kgs of mail regularly and stand for your shift.

What We Offer

  • We invest in your growth and development through ongoing training and career opportunities
  • Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
  • We invest in your personal wellbeing and recognise and reward you for your contribution to our success


  • Joondalup, Australia Edith Cowan University Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Communications Centre team at Edith Cowan University. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our students and the general public through various channels, including social media, online chat, email, and...


  • Joondalup, Australia Edith Cowan University Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Communications Centre team at Edith Cowan University. As a Customer Service Representative, you will be responsible for delivering exceptional experience to our current students and the general public through various channels, including social media, online chat, email,...


  • Joondalup, Australia Tideri Jobbörse Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Provide personalized service to customers, understanding their needs and delivering...


  • Joondalup, Australia Australia Post Full time

    About the RoleWe're seeking a skilled Customer Service Representative to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and helping Australians connect with their communities.Key Responsibilities:Provide exceptional customer service and sales support to...


  • Joondalup, Australia Edith Cowan University Full time

    About the Role We are seeking a skilled and enthusiastic Customer Service Representative to join our Communications Centre team at Edith Cowan University. As a key member of our team, you will be responsible for delivering exceptional customer experience to our students and the general public through various channels, including social media, online chat,...


  • Joondalup, Australia EG Australia Full time

    We are currently looking for a skilled Customer Service Representative to join our frontline Fuel team at our Joondalup store in Western Australia.As a key member of our team, you will deliver exceptional customer service, promote products and deals, operate point of sale, and maintain a safe working environment.About the Role:Deliver brilliant customer...


  • Joondalup, Australia Medibank Full time

    Empowering a Healthier FutureAt Medibank, we're driven by a clear purpose: to make a positive impact on the health and wellbeing of our customers and community. We're seeking a talented Sales and Customer Service Representative to join our team in Joondalup, where you'll play a pivotal role in bringing our products and services to the local community.About...


  • Joondalup, Australia RAC Full time

    Customer Service and Sales Representative With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." **Your Opportunity** Our contact centres operate 7 days a week Monday -...


  • Joondalup, Australia Probe CX Full time

    We are currently looking for passionate Customer Service Representatives to join our amazing Joondalup team delivering incredible service, and supporting the people of WA on behalf of a major utilities provider. Our Joondalup centre is newly refurbished and close to cafes, shopping centres and public transport. **Key details**: - Full time available to...


  • Joondalup, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity Our contact centres operate 7 days a week Monday - Friday 7.00am - 10.30pm & Saturday - Sunday...


  • Joondalup, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...


  • Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...


  • Joondalup, Australia Telstra Full time

    Job TitleCustomer Service and Sales ConsultantWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results in a fast-paced retail environment.Key ResponsibilitiesCustomer...


  • Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...


  • Joondalup, Australia Medibank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant in our Joondalup retail store. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local WA community.You will be responsible for delivering outstanding...


  • Joondalup, Australia Telstra Full time

    About the RoleWe are seeking a skilled Customer Service & Sales professional to join our team in Perth and Surrounds.As a Retail Sales Consultant, you will be passionate about delivering exceptional customer experiences and providing outstanding service to our customers.Key responsibilities include providing quality customer service, maximizing sales,...


  • Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Joondalup store.The successful candidate will have a passion for interior design and a strong ability to connect with customers to provide expert advice and guidance on our products.Key Responsibilities:Provide...


  • Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Joondalup store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...


  • Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled and enthusiastic Part Time Customer Service and Sales Assistant to join our team at Beacon Lighting.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist customers in making...


  • Joondalup, Australia RAC WA Full time

    RAC WA is a leading brand in Western Australia, dedicated to supporting its members with their enquiries and helping them get the most value out of their membership. We pride ourselves on investing in our staff to grow, develop, and utilise their strengths and skills.Our Sales and Member Service business unit is looking for individuals with a passion for...