Synergy - Customer Service Representative

5 months ago

Joondalup, Australia Probe CX Full time

We are currently looking for passionate Customer Service Representatives to join our amazing Joondalup team delivering incredible service, and supporting the people of WA on behalf of a major utilities provider.

Our Joondalup centre is newly refurbished and close to cafes, shopping centres and public transport.

**Key details**:

- Full time available to work 38 hours per week Monday - Friday rotational shifts between 7:00 am to 7:00 pm
- Part-time to work 30 hours per week Monday - Friday rotational shifts between 7:00 am to 7:00 pm ( must be able to complete 6 weeks full time training)
- Work in our centre located 2/8 Davidson Terrace Joondalup WA or
- Hybrid (2 days office 3 days at home) working model after nesting period and meeting KPI's

**To be successful in this role, you will need to**:

- Build a relationship with customers over the phone
- Adhere to comprehensive compliance standards
- Deliver amazing customer experiences every time
- Effectively handle and resolve complex enquiries
- Demonstrate resilience and flexibility in all customer interactions
- Be comfortable to work in a flexible seating environment
- Competently use technology and multitask between different systems while actively listening
- You will be required to complete a National Police Clearance
- Must have full work rights to work within Australia for at least 12 months
- Australian based role

**What we can offer you**:

- Comprehensive paid training
- A diverse and supportive working environment - everyone is welcome here, and our differences make us stronger
- A culture built on fun, respect, integrity, innovation and transparency
- Unlimited access to our trusted Wellbeing Platform
- Join a multiple award-winning customer experience organisation with over 40 years of experience

**Our promise to you**

There is no rule that says that work can't be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We're committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do.

With clients spanning across the Pacific, Asia, North America, and South Africa, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

**Grab a job - stay for a career. We're actively supporting and upskill our agents into leaders within our business

  • Customer Service Representative

    4 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Communications Centre team at Edith Cowan University. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our students and the general public through various channels, including social media, online chat, email, and...

  • Customer Service Representative

    3 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Communications Centre team at Edith Cowan University. As a Customer Service Representative, you will be responsible for delivering exceptional experience to our current students and the general public through various channels, including social media, online chat, email,...

  • Customer Service Representative

    4 weeks ago

    Joondalup, Australia Tideri Jobbörse Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Provide personalized service to customers, understanding their needs and delivering...

  • Customer Service Representative

    4 weeks ago

    Joondalup, Australia Australia Post Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Australia Post. As a Retail Customer Service Officer, you will play a vital part in delivering exceptional customer experiences and helping Australians service their own businesses.Key ResponsibilitiesProvide excellent customer service and sales support to...

  • Customer Service Representative

    4 weeks ago

    Joondalup, Australia Australia Post Full time

    About the RoleWe're seeking a skilled Customer Service Representative to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and helping Australians connect with their communities.Key Responsibilities:Provide exceptional customer service and sales support to...

  • Customer Service Representative

    2 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    About the Role We are seeking a skilled and enthusiastic Customer Service Representative to join our Communications Centre team at Edith Cowan University. As a key member of our team, you will be responsible for delivering exceptional customer experience to our students and the general public through various channels, including social media, online chat,...

  • Customer Service Representative

    7 days ago

    Joondalup, Australia EG Australia Full time

    We are currently looking for a skilled Customer Service Representative to join our frontline Fuel team at our Joondalup store in Western Australia.As a key member of our team, you will deliver exceptional customer service, promote products and deals, operate point of sale, and maintain a safe working environment.About the Role:Deliver brilliant customer...

  • Sales and Customer Service Representative

    4 weeks ago

    Joondalup, Australia Medibank Full time

    Empowering a Healthier FutureAt Medibank, we're driven by a clear purpose: to make a positive impact on the health and wellbeing of our customers and community. We're seeking a talented Sales and Customer Service Representative to join our team in Joondalup, where you'll play a pivotal role in bringing our products and services to the local community.About...

  • Customer Service and Sales Representative

    6 months ago

    Joondalup, Australia RAC Full time

    Customer Service and Sales Representative With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." **Your Opportunity** Our contact centres operate 7 days a week Monday -...

  • Customer Service and Sales Representative

    5 months ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity Our contact centres operate 7 days a week Monday - Friday 7.00am - 10.30pm & Saturday - Sunday...

  • Customer Service Representative

    6 months ago

    Joondalup, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Customer Service Officer

    6 months ago

    Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...

  • Customer Service Representative WA

    1 week ago

    Joondalup, Australia Telstra Full time

    About the RoleWe are seeking a skilled Customer Service & Sales professional to join our team in Perth and Surrounds.As a Retail Sales Consultant, you will be passionate about delivering exceptional customer experiences and providing outstanding service to our customers.Key responsibilities include providing quality customer service, maximizing sales,...

  • Customer Service Officer

    5 months ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service and Sales Representative

    4 weeks ago

    Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Joondalup store.The successful candidate will have a passion for interior design and a strong ability to connect with customers to provide expert advice and guidance on our products.Key Responsibilities:Provide...

  • Customer Service and Sales Representative

    4 weeks ago

    Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Joondalup store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...

  • Customer Service and Sales Representative

    4 weeks ago

    Joondalup, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled and enthusiastic Part Time Customer Service and Sales Assistant to join our team at Beacon Lighting.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist customers in making...

  • Customer Service and Sales Representative

    4 weeks ago

    Joondalup, Australia RAC WA Full time

    RAC WA is a leading brand in Western Australia, dedicated to supporting its members with their enquiries and helping them get the most value out of their membership. We pride ourselves on investing in our staff to grow, develop, and utilise their strengths and skills.Our Sales and Member Service business unit is looking for individuals with a passion for...

  • Customer Service Representative

    3 days ago

    Joondalup, Australia Lowes Full time

    We are seeking a motivated and customer-focused Sales Assistant to join our team at Lowes in Ocean Keys. As a key member of our sales team, you will play a crucial role in delivering an exceptional customer experience, working closely with the store team to provide top-notch service and support.The successful candidate will be required to perform a variety...

  • Christmas Season Sales Representative

    2 days ago

    Joondalup, Australia Angus and Coote Full time

    A successful Christmas Season Sales Representative will be responsible for providing exceptional customer service, driving sales and achieving performance targets in a fast-paced retail environment.About UsAngus & Coote is a leading Australian jeweller with a reputation for quality, value and service.Job SummaryWe are seeking a motivated and results-driven...