Reservations Team Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeReservation Full time $60,000 - $90,000
Key Responsibilities
  • Supervise and train reservations team members to deliver exceptional guest experiences.
  • Develop and communicate strategies to enhance revenue growth.
  • Handle incoming reservations enquiries via phone and email, focusing on upselling and maximizing revenue potential.
  • Maintain accurate records of bookings, room allotments, and availability.
  • Coordinate group bookings, ensuring client requests are fulfilled where possible.
  • Solve customer issues and resolve system problems promptly.

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