Reservations Team Lead

The role of Reservations Manager plays a vital part in ensuring the success of our hotel operations.Job OverviewAs a key member of our reservations team, you will be responsible for managing incoming enquiries and communicating with clients to deliver exceptional service. Your attention to detail and ability to multitask will ensure seamless management of...

Group Reservations ExpertThe Group Reservations Expert plays a pivotal role in delivering exceptional group experiences. This position oversees the sale of rooms and provision of information to prospective guests, captures reservations via various online and offline platforms, and coordinates reservation details, focusing on seamless group arrangements.Main...

Key ResponsibilitiesSupervise and train reservations team members to deliver exceptional guest experiences.Develop and communicate strategies to enhance revenue growth.Handle incoming reservations enquiries via phone and email, focusing on upselling and maximizing revenue potential.Maintain accurate records of bookings, room allotments, and...

Sydney (also open to Brisbane location)Full Time: $75,000 - $85,000 plus superannuationAbout The BusinessUrban Rest is a fast-growing challenger in the serviced apartment and corporate housing space with properties across Australia, New Zealand, UK and Ireland.We are a technology enabled business disrupting a stagnant sector with a unique focus on traveller...

Are you looking for a leadership role in hotel reservations?This job opening presents an opportunity to take charge of the daily operations of a reservations team.About the RoleThe successful candidate will oversee the prompt, courteous, and accurate handling of all room reservations.">Key Responsibilities:Supervise and support the reservations team,...

Job OverviewThe Reservations Supervisor role is instrumental in delivering exceptional guest experiences by guiding and mentoring the reservations team. Key responsibilities include coaching team members to achieve sales and revenue growth.Main Responsibilities:Train and coach reservations sales agents on core duties and proceduresLiaise with colleagues to...

Job OverviewAs a seasoned professional, you will lead the central reservations office in Sydney, overseeing the day-to-day management of the CRS team and all reservations. You will be responsible for establishing business relationships with hotel concierge teams and event coordinators, while providing exceptional customer service and communication.Key...

Exciting Opportunity for a National Reserves ManagerAbout the Role:This dynamic position offers a unique chance to lead the development of a secure, sustainable, and future-ready reserves and resources base across existing operations and future growth areas.You will be responsible for:Leading the national Reserves Replenishment Program, ensuring timely and...

Odd Culture Group is a leading hospitality business renowned for exceptional experiences and outstanding service. With a commitment to quality and customer satisfaction, we aim to create a seamless journey for every guest, from initial contact through to their in-venue experience.We are looking for a personable and detail-oriented Reservations Assistant to...

As a Reservations Team Leader, you'll be the first connection in a guest's journey — ensuring every detail of their booking is seamless, professional, and personal. From FIT to group bookings, you'll play a vital role in creating memorable moments before guests even arrive. This role blends service, systems, and precision — perfect for someone who's...