
Reservations Team Member
1 day ago
Our hotel is looking for a professional Reservations Agent to provide exceptional service and create memorable experiences for our guests.
This role involves processing reservations, responding to guest calls, and selling rooms with a positive approach to maximize yield in occupancy and rates.
Key Responsibilities:
- Efficiently process all reservations and accurately manage room inventory
- Respond promptly and professionally to guest calls, ensuring a positive experience
- Utilize strong communication skills to sell rooms and promote hotel services
- Provide personalized service to exceed guest expectations
Requirements:
- A genuine passion for delivering excellent customer service
- High attention to detail and strong organizational skills
- Strong interpersonal and problem-solving abilities
- Excellent communication skills and fluency in English
What We Offer:
Competitive remuneration package, staff discounts, and opportunities for career growth within a dynamic hospitality brand.
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