Operations Manager

7 days ago

Sydney, New South Wales, Australia 11 Recruitment Full time
Company Overview

Blessed Bowls is a rapidly growing company specializing in wholesome, nutritious, and sustainably sourced acai bowls and superfood offerings. Our commitment to health, wellness, and environmental responsibility sets us apart in the food service industry.

Job Summary

We are seeking a skilled Operations Manager to join our dynamic team and oversee the smooth running of our business operations, from supply chain management to staff coordination, while ensuring we maintain our brand values and customer satisfaction.

Key Responsibilities
  • Oversee daily operations of all Blessed Bowls locations, ensuring consistent quality and customer service.
  • Manage supply chain and inventory, ensuring timely delivery and availability of fresh ingredients with a focus on sustainability.
  • Lead, train, and motivate staff, managing schedules and performance to meet operational goals.
  • Identify and implement process improvements to enhance efficiency, cost control, and quality assurance.
  • Monitor budgets and financial performance, optimizing operational expenses and profitability.
  • Analyze sales, customer feedback, and market trends to inform operational strategies and adjustments.
  • Ensure compliance with workplace health, safety, and food safety regulations across all locations.
  • Collaborate with marketing to align operational activities with promotional campaigns and brand strategies.
  • Handle escalated customer service issues, ensuring quick resolution and maintaining customer satisfaction.
Qualifications and Skills
  • Relevant Qualifications
  • Minimum 2 years relevant experience.
  • Strong leadership and coordination.
  • Excellent problem-solving abilities.
  • Effective communication and collaboration.
  • Detail-oriented and process-driven.
  • Financially savvy and strategic.
Compensation Package

The role offers a remuneration package ranging from $70,000 - $90,000, plus superannuation for a 38-hour work week.

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