Insurance Claims Professional

4 weeks ago


Brisbane, Queensland, Australia Haylo People Full time

At Haylo People, we are experts in Personal Injury and General Insurance Recruitment. Our partner, a leading Underwriting agency, is seeking an experienced Motor Claims Consultant to join their team in Brisbane QLD.

The Role:

Job Description
  • Skilfully handle commercial motor insurance claims, explaining the process, documentation requirements, and lodging claims with efficiency.
  • Build lasting connections with clients and brokers, promoting products and values they can trust.
  • Deliver exceptional service tailored to diverse needs, making every interaction memorable.
  • Action claims quickly and effectively, complying with company standards and Service Level Agreement (SLA) requirements.
  • Guarantee compliance with industry regulations, legal mandates, and company policies.

**Key Responsibilities:**

  • Commercial Motor Claims Handling
  • Client and Broker Relationship Building
  • Exceptional Customer Service
  • Compliance with Industry Regulations

**What We Offer:**

  • A supportive and fun work environment with a positive culture that celebrates diversity.
  • Opportunities to progress within the organisation and develop your career.
  • Flexibility to work from home and flexible start/finish hours.

**Requirements:**

  • Minimum 1 year of motor claims experience.
  • Ability to work in a fast-paced environment.
  • Genuine care for the customer experience.
  • Can-do attitude and thirst for knowledge.

We believe in the freedom to be our authentic selves and welcome people of all backgrounds to apply for this role.

This position offers a competitive salary of $75,000 - $90,000 plus superannuation, reflecting the skills and experience required for the role. The salary range takes into account the location, industry standards, and the company's commitment to attracting top talent.


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