CTP Claims Advisor
1 week ago
Are you passionate about delivering exceptional customer experiences and providing empathetic support to individuals in need?
We are seeking a dedicated CTP Claims Advisor to join our team at Vero Insurance, where you will play a vital role in ensuring the best possible outcomes for our customers.
About the Role
This is a permanent full-time opportunity based in Brisbane, offering a salary of AU$80,000 - AU$110,000 per annum, plus benefits. As a Claims Advisor, you will be responsible for managing a portfolio of claims from lodgement to resolution, assessing claims for reasonable and appropriate treatment and rehabilitation needs, and investigating claims and interpreting medical documents with a focus on proactive claims management.
Your Key Responsibilities
- Manage a high volume of claims efficiently and effectively
- Assess claims for treatment and rehabilitation needs, ensuring compliance with legislative requirements
- Investigate claims, interpret medical documents, and negotiate settlements
- Provide exceptional customer service to internal and external stakeholders
- Collaborate with healthcare professionals and legal representatives to ensure the best possible outcomes for customers
What We Offer
Vero Insurance offers a range of benefits to support your career growth and well-being, including:
- A competitive salary and bonus structure
- Opportunities for professional development and training
- A dynamic and supportive work environment
- A comprehensive employee benefits package
- The chance to make a meaningful impact in the lives of our customers
About Us
Vero Insurance is a leading provider of insurance solutions, committed to building futures and protecting what matters. Our purpose-driven culture values empathy, courage, and doing the right thing, and we're passionate about creating positive experiences for our customers and employees alike.
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