Claims Management Professional

4 days ago


Brisbane, Queensland, Australia Suncorp Group Full time
Senior Claims Officer

Estimated salary: $150,000 - $180,000 per annum.

About the Role:

We are seeking an experienced Senior Claims Officer to join our team in Sydney or Brisbane. As a senior member of the claims team, you will play a critical role in managing a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims.

You will provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving. This includes appointing and managing external service providers, maintaining claim reserves, and providing underwriters and claims managers with feedback on issues or risk deficiencies identified during claims management.

Key Responsibilities:
  • Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end-to-end.
  • Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving.
  • Appoint and manage external service providers, including External Legal Panel.
  • Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices.
  • Provide underwriters and claims managers with feedback on issues or risk deficiencies identified during claims management.
Requirements:
  • Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory).
  • Prior experience mentoring claims staff in technical claims roles.
  • Tertiary qualifications in law, business or insurance would be highly regarded.
What We Offer:
  • A range of flexible working and leave options, including 20 weeks paid parental leave and 4 weeks paid secondary carer parental leave.
  • Discounts and offers on retail favourite stores and insurance products.
  • Give back to our communities with payroll giving and donation matching.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

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