Administrative Support Officer for Labour Centre Operations

2 weeks ago


Sydney, New South Wales, Australia Qube Full time
About Qube Ports

Qube Ports is a leading provider of port solutions and logistics services with bulk and general handling facilities in over 40 Australian, New Zealand and South East Asian ports. Our company is a subsidiary of Qube Energy/Forestry.

We manage 25 sites for the forestry industry in Australia and New Zealand and are also the leading provider of supply chain logistics services to the energy sector, supporting thousands of onshore wells and rig supply vessels, barges and offshore construction vessels annually.

Safety First

We prioritise safety in the workplace and strive for 100% Chain of Responsibility compliance. Our 'Zero Harm' initiative ensures that our employees get home safely at the end of every day.

We're an Equal Opportunity Employer and encourage women, veterans and Indigenous peoples of all ages to apply.

The Role

This role supports the National labour centre allocators by assisting with daily administrative tasks within the national labour centre.

You'll need to understand our Qube Workforce Management Systems (i.e. Microster) to perform your duties effectively.

Key Responsibilities
  • Set up new employees in Microster accurately as per employment contracts.
  • Manage Australian and New Zealand inboxes including assignment and triage of emails.
  • Make amendments to employee rosters as required across all cost centres in Microster.
  • Perform manual Microster processes that assist Payroll and the National Labour Centre with timely and accurate allocation and payroll calculation.
  • Conduct audits on data within the workforce management system.
  • Action changes to future rosters by amending the 'roster designer'.
  • Assist the National Labour Centre Manager with unplanned absence management, including creating of letters to be issued to employees.
  • Assist WFM Systems Manager with Microster configuration.
  • Create user documentation and process documents.
  • At direction of the National Labour Centre Allocators communicate with sites as required.
Essential Skills & Experience
  • Strong time management and organisational skills.
  • Excellent written and verbal communication skills.
  • Ability to be flexible and adaptable to work in a demanding and dynamic environment.
  • Strong Computer literacy.
  • Excellent attention to detail.
Why Join Qube?

We value our people and believe they are our most important asset. We offer a range of benefits to support their well-being and career development.

Some of the benefits include:

  • Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
  • Discounted health insurance.
  • Special paid leave to participate in volunteering activities.
  • Unlimited access to employee assistance program delivered through TELUS Health.
  • Generous paid parental leave.
  • Access to Qube wellbeing program.

Average salary: $65,000 - $80,000 per year.



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